Software · head to head
Brex vs Hotjar
The short version
- Only Hotjar has a free tier, so it costs nothing to try first.
- Each has a real cost: Brex the free Essentials tier is limited to two legal entities; Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
- They diverge on capability: Brex covers Corporate cards, Hotjar covers Heatmaps.
Where they differ
Only the attributes on which Brex and Hotjar actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Brex
- Corporate cards
- Business accounts
- Expense management
- Bill pay
- Travel
- QuickBooks
- NetSuite
- Xero
Only in Hotjar
- Heatmaps
- Session recordings
- Feedback widgets
- Surveys
- User interviews
- Conversion funnels
- Form analytics
- Rage click detection
What people use each for
The jobs each tool is most often brought in to do.
Brex
- Corporate cards with spend controls for startupsnot Hotjar
- Expense management and reimbursementsnot Hotjar
- Travel booking inside the spend platformnot Hotjar
- Bill pay and accounting system syncnot Hotjar
- Multi-entity spend management on the paid tiersnot Hotjar
Hotjar
- User behavior analysisnot Brex
- Conversion optimizationnot Brex
- UX researchnot Brex
- Customer feedbacknot Brex
- Usability testingnot Brex
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Brex
- The free Essentials tier is limited to two legal entities
- Premium is $12 per user per month, so cost scales with headcount using the card
- Enterprise and Smart Card pricing is not published
- Eligibility criteria are not stated anywhere on the pricing page, which matters for a product that extends credit
Hotjar
- Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
- Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
- Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
- No mobile app - only web-based access available
- Not real-time analytics - includes slight data processing delay
Pricing, plan by plan
Brex
$29/month- EssentialsFree
- Corporate cards
- Expense management
- Bill pay
- Premium$12/month
- Advanced controls
- Custom approvals
- Travel booking
Hotjar
FreeNo published plan breakdown. See the Hotjar review.
Which should you pick?
Choose Brex if
- You need corporate cards.
- You work on Web, Ios, Android.
- You also want business accounts.
Choose Hotjar if
- You need heatmaps.
- You want to start without paying.
- You also want session recordings.
Questions people ask
- Is Brex or Hotjar better?
- Neither clearly leads. Brex starts at $29/month and Hotjar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Brex or Hotjar?
- Hotjar has a free tier; the other does not. Paid plans start at $29/month for Brex and Free for Hotjar.
- Does Brex or Hotjar run on more platforms?
- Brex runs on Web, Ios, Android. Hotjar runs on Web.
- Can I use Hotjar for free?
- Yes. Hotjar has a free tier, so you can try it without paying. Brex starts at $29/month.
- What is Brex best used for?
- Brex is most often used for corporate cards with spend controls for startups, expense management and reimbursements, travel booking inside the spend platform, bill pay and accounting system sync. Of those, corporate cards with spend controls for startups and expense management and reimbursements are not what Hotjar is typically brought in for.
- What can Brex do that Hotjar cannot?
- Brex covers Corporate cards, Business accounts, Expense management, Bill pay. Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys.
Answered from the vendors’ own pages
Hotjar: Does Hotjar have a free tier?
Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.
SourceHotjar: Can I export my data from Hotjar?
Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.
SourceHotjar: Does Hotjar provide real-time analytics?
No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.
SourceHotjar: What integrations does Hotjar support?
Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.
SourceRelated pages
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