Software · head to head
Crossbeam vs Webex
The short version
- Each has a real cost: Crossbeam the first paid plan is $4,800 a year and includes a single full access seat, with additional seats at $1,800 a year each; Webex listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd
- They diverge on capability: Crossbeam covers Account mapping, Webex covers Video meetings.
Where they differ
Only the attributes on which Crossbeam and Webex actually diverge.
Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Crossbeam
- Account mapping
- Secure data sharing
- Co-selling workflows
- Partner scoring
- Revenue attribution
- HubSpot
- Snowflake
Only in Webex
- Video meetings
- Screen sharing
- Recording
- Virtual backgrounds
- Chat
- Whiteboard
- Breakout rooms
- Outlook
Both cover
- Salesforce
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Crossbeam
- Mapping overlapping accounts and pipeline with partner companiesnot Webex
- Running a partner ecosystem programme with shared datanot Webex
Webex
- Video meetingsnot Crossbeam
- Team collaborationnot Crossbeam
- Customer callsnot Crossbeam
- Trainingnot Crossbeam
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Crossbeam
- The first paid plan is $4,800 a year and includes a single full access seat, with additional seats at $1,800 a year each
- The free plan caps Deal Navigator and Pipeline Generation at 10 records each and offers no record exports at all
- Record exports are the ladder, at 5,000 on Connector, 25,000 on Supernode and 100,000 on Enterprise
- Sales seats are a separate $40 per user per month on top of the plan
- SAML SSO and advanced access controls are excluded from the Connector plan
- Both upper tiers are custom priced
Webex
- Listed on UK G-Cloud at £405 to £1,500 per unit per day for Cisco Webex Contact Centre, via reseller Node4 Ltd
Pricing, plan by plan
Crossbeam
Free- FreeFree
- Unlimited partners
- Account mapping
- Basic analytics
Webex
Free- FreeFree
- Unlimited 1:1 meetings
- 100 participants
- 40-minute limit for group
- Standard$13.5/month
- Unlimited meetings
- 300 participants
- Cloud recording
Which should you pick?
Choose Crossbeam if
- You need account mapping.
- You want to start without paying.
- You also want secure data sharing.
Choose Webex if
- You need video meetings.
- You want to start without paying.
- You work on Web, Windows, Macos, Ios, Android.
- You also want screen sharing.
Questions people ask
- Is Crossbeam or Webex better?
- Neither clearly leads. Crossbeam starts at Free and Webex at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Crossbeam or Webex?
- Crossbeam starts at Free and Webex at Free.
- Does Crossbeam or Webex run on more platforms?
- Crossbeam runs on Web. Webex runs on Web, Windows, Macos, Ios, Android.
- Can I use Crossbeam for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Crossbeam best used for?
- Crossbeam is most often used for mapping overlapping accounts and pipeline with partner companies, running a partner ecosystem programme with shared data. Of those, mapping overlapping accounts and pipeline with partner companies and running a partner ecosystem programme with shared data are not what Webex is typically brought in for.
- What can Crossbeam do that Webex cannot?
- Crossbeam covers Account mapping, Secure data sharing, Co-selling workflows, Partner scoring. Webex covers Video meetings, Screen sharing, Recording, Virtual backgrounds. Both handle Salesforce, Slack, Web support.
Related pages
Keep looking
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