Softwr

Payroll & Benefits · head to head

Zenefits vs Zoom

Zenefits logo

Zenefits

Payroll & Benefits

All-in-one HR platform for growing companies

From
$8/month
Rated
-
Full reviewWebsite
Zoom logo

Zoom

All industries

Video conferencing that's easy, reliable, and secure

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Zenefits product discontinued by parent company TriNet; Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • They diverge on capability: Zenefits covers HR Administration, Zoom covers HD video & audio.

Where they differ

Only the attributes on which Zenefits and Zoom actually diverge.

Attributes where Zenefits and Zoom differ
AttributeZenefitsZoom
Starting price$8/monthFree
Free tierNoYes
PlatformsWebWeb, iOS, Android, Windows, macOS
CategoryPayroll & BenefitsAll industries
Founded20132011

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Zenefits

  • HR Administration
  • Benefits Management
  • Payroll
  • Time and Scheduling
  • Compliance
  • Performance Management
  • Google Workspace
  • Microsoft 365

Only in Zoom

  • HD video & audio
  • Screen sharing
  • Recording & transcripts
  • Virtual backgrounds
  • Breakout rooms
  • Polling & Q&A
  • Chat
  • Whiteboard

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Zenefits

No use cases recorded yet. See the Zenefits review.

Zoom

  • Team meetingsnot Zenefits
  • Webinarsnot Zenefits
  • Virtual eventsnot Zenefits
  • Online trainingnot Zenefits
  • Telehealthnot Zenefits

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Zenefits

  • Product discontinued by parent company TriNet
  • Remaining customers forced to migrate to more expensive TriNet products

Zoom

  • Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Feature set is overwhelming with complex navigation and too many options
  • Limited analytics and coaching features compared to dedicated contact center platforms
  • Call recording and admin oversight lack strict governance needed for regulated industries

Pricing, plan by plan

Zenefits

$8/month
  • Essentials$8/month
    • HR Administration
    • Time Off Tracking
    • Scheduling
  • Growth$16/month
    • All Essentials features
    • Compensation Management
    • Performance Management

Zoom

Free
  • BasicFree
    • 100 participants
    • 40-minute group meetings
    • Unlimited 1-on-1 meetings
  • Pro$14.99/month
    • 100 participants
    • 30-hour group meetings
    • Cloud recording (5GB)
  • Business$19.99/month
    • 300 participants
    • Single sign-on
    • Recording transcripts
  • Enterprise$25/month
    • 500 participants
    • Advanced admin features
    • Executive business review

Which should you pick?

Choose Zenefits if

  • You need hr administration.
  • You also want benefits management.
Zenefits review

Choose Zoom if

  • You need hd video & audio.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want screen sharing.
Zoom review

Questions people ask

Is Zenefits or Zoom better?
Neither clearly leads. Zenefits starts at $8/month and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Zenefits or Zoom?
Zoom has a free tier; the other does not. Paid plans start at $8/month for Zenefits and Free for Zoom.
Does Zenefits or Zoom run on more platforms?
Zenefits runs on Web. Zoom runs on Web, iOS, Android, Windows, macOS.
Can I use Zoom for free?
Yes. Zoom has a free tier, so you can try it without paying. Zenefits starts at $8/month.
What can Zenefits do that Zoom cannot?
Zenefits covers HR Administration, Benefits Management, Payroll, Time and Scheduling. Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds. Both handle Slack.

Answered from the vendors’ own pages

Zenefits: Is Zenefits still available as a standalone product?

No. Zenefits was discontinued as a standalone product after TriNet's acquisition in 2022. Existing customers are being migrated to TriNet HR Plus (ASO) or TriNet PEO at higher costs.

Source
Zoom: What are Zoom's main pricing tiers?

Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.

Source
Zenefits: What were Zenefits' main features before discontinuation?

Zenefits provided HR, benefits management, payroll as optional add-on, time and attendance tracking, and compliance tools for small to mid-sized businesses with 10-200 employees.

Source
Zoom: What integrations does Zoom support?

Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.

Source
Zoom: Can Zoom be used for webinars?

Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.

Source
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Related pages

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