Softwr

Payroll & Benefits · head to head

Namely vs Zoom

Namely logo

Namely

Payroll & Benefits

The HR platform that employees love

From
$18/employee/month
Rated
-
Zoom logo

Zoom

All industries

Video conferencing that's easy, reliable, and secure

From
Free
Rated
-

The short version

  • Only Zoom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Namely limited customization for complex HR processes: workflows and customization options are limited compared to enterprise solutions; Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • They diverge on capability: Namely covers HR Management, Zoom covers HD video & audio.

Where they differ

Only the attributes on which Namely and Zoom actually diverge.

Attributes where Namely and Zoom differ
AttributeNamelyZoom
Starting price$18/employee/monthFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWebWeb, iOS, Android, Windows, macOS
CategoryPayroll & BenefitsAll industries
Founded20122011

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Namely

  • HR Management
  • Payroll
  • Benefits Administration
  • Time Off Management
  • Performance Management
  • Onboarding
  • Google Workspace
  • Microsoft 365

Only in Zoom

  • HD video & audio
  • Screen sharing
  • Recording & transcripts
  • Virtual backgrounds
  • Breakout rooms
  • Polling & Q&A
  • Chat
  • Whiteboard

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Namely

No use cases recorded yet. See the Namely review.

Zoom

  • Team meetingsnot Namely
  • Webinarsnot Namely
  • Virtual eventsnot Namely
  • Online trainingnot Namely
  • Telehealthnot Namely

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Namely

  • Limited customization for complex HR processes: workflows and customization options are limited compared to enterprise solutions
  • Payroll limitations: better served for less complex organizations and struggles with complex time-and-attendance or multi-FEIN scenarios
  • Missing ATS and surveys: lacks built-in applicant tracking system and pulse survey capabilities
  • Slow support response times: pod-based support model has led to slow response times for customers
  • Designed for specific market segment: best fit is mid-sized companies with 50-350 employees

Zoom

  • Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Feature set is overwhelming with complex navigation and too many options
  • Limited analytics and coaching features compared to dedicated contact center platforms
  • Call recording and admin oversight lack strict governance needed for regulated industries

Pricing, plan by plan

Namely

$18/employee/month

No published plan breakdown. See the Namely review.

Zoom

Free
  • BasicFree
    • 100 participants
    • 40-minute group meetings
    • Unlimited 1-on-1 meetings
  • Pro$14.99/month
    • 100 participants
    • 30-hour group meetings
    • Cloud recording (5GB)
  • Business$19.99/month
    • 300 participants
    • Single sign-on
    • Recording transcripts
  • Enterprise$25/month
    • 500 participants
    • Advanced admin features
    • Executive business review

Which should you pick?

Choose Namely if

  • You need hr management.
  • You also want payroll.

Choose Zoom if

  • You need hd video & audio.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want screen sharing.

Questions people ask

Is Namely or Zoom better?
Neither clearly leads. Namely starts at $18/employee/month and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Namely or Zoom?
Zoom has a free tier; the other does not. Paid plans start at $18/employee/month for Namely and Free for Zoom.
Does Namely or Zoom run on more platforms?
Namely runs on Web. Zoom runs on Web, iOS, Android, Windows, macOS.
Can I use Zoom for free?
Yes. Zoom has a free tier, so you can try it without paying. Namely starts at $18/employee/month.
What can Namely do that Zoom cannot?
Namely covers HR Management, Payroll, Benefits Administration, Time Off Management. Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds. Both handle Slack.

Answered from the vendors’ own pages

Namely: Does Namely support global payroll?

Namely primarily focuses on mid-sized US-based companies with 50-350 employees. While it can handle complex payroll scenarios, it is better served for less complex organizations and does not have extensive global payroll capabilities compared to enterprise platforms.

Source
Zoom: What are Zoom's main pricing tiers?

Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.

Source
Namely: What is included in Namely's Premium pricing?

Premium plans cost $18-24 per employee per month plus implementation fees of 10-25% of annual software costs. Plans include payroll, HR, benefits administration, time management, and talent management features.

Source
Zoom: What integrations does Zoom support?

Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.

Source
Namely: Does Namely include performance management features?

Yes, Namely offers customizable performance review modules enabling dynamic, ongoing feedback rather than traditional annual-only reviews. This is one of Namely's standout features.

Source
Zoom: Can Zoom be used for webinars?

Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.

Source
Namely: How long does Namely implementation typically take?

Namely is designed for mid-sized companies and implementation timelines vary based on complexity. The platform includes implementation fees of 10-25% of annual software costs in addition to monthly per-employee pricing.

Source

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