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Telecommunications · head to head

Vonage vs Webex by Cisco

Vonage logo

Vonage

Telecommunications

Communications API platform for messaging and voice

From
On request
Rated
-
Full reviewWebsite
Webex by Cisco logo

Webex by Cisco

Communication & Collaboration

A simpler, smarter way to work

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Webex by Cisco has a free tier, so it costs nothing to try first.
  • Each has a real cost: Vonage mMS pricing not published publicly, requires sales team quote; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • They diverge on capability: Vonage covers SMS messaging, Webex by Cisco covers Video and audio conferencing.

Where they differ

Only the attributes on which Vonage and Webex by Cisco actually diverge.

Attributes where Vonage and Webex by Cisco differ
AttributeVonageWebex by Cisco
Starting priceOn requestFree
Pricing modelusage-basedsubscription
Free tierNoYes
PlatformsAPIWeb, Windows, Macos, Linux, Ios, Android
CategoryTelecommunicationsCommunication & Collaboration
Founded20021984

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Vonage

  • SMS messaging
  • Voice API
  • Video API
  • Number management
  • AWS
  • Azure
  • Web support
  • Mobile support

Only in Webex by Cisco

  • Video and audio conferencing
  • Screen sharing and annotation
  • Virtual backgrounds
  • Recording and playback
  • Meeting transcription
  • Chat and messaging
  • Calendar integration
  • Breakout sessions

Both cover

  • Slack
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Vonage

  • Customer engagementnot Webex by Cisco
  • Lead generationnot Webex by Cisco
  • Customer supportnot Webex by Cisco
  • Sales automationnot Webex by Cisco

Webex by Cisco

  • Video conferencingnot Vonage
  • Webinarsnot Vonage
  • Virtual eventsnot Vonage
  • Trainingnot Vonage
  • Enterprise communicationnot Vonage

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Vonage

  • MMS pricing not published publicly, requires sales team quote
  • International SMS rates can exceed $1.00 per message in some markets
  • Smaller developer ecosystem compared to Twilio

Webex by Cisco

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

Vonage

On request
  • Pay-as-you-go$0.05/month
    • SMS and voice
    • No monthly commitment
  • Starter$100/month
    • Volume discounts
    • Premium support
  • Enterprise$undefined/month
    • Custom pricing
    • Dedicated team

Webex by Cisco

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • Group meetings (40 min limit, 100 participants)
    • HD video
  • Pro$13.5/month
    • Unlimited meetings (500 participants)
    • Cloud recording and storage
    • Advanced scheduling
  • Business$18/month
    • Everything in Pro
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited everything
    • Dedicated account manager
    • Custom deployment

Which should you pick?

Choose Vonage if

  • You need sms messaging.
  • You work on API.
  • You also want voice api.
Vonage review

Choose Webex by Cisco if

  • You need video and audio conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want screen sharing and annotation.
Webex by Cisco review

Questions people ask

Is Vonage or Webex by Cisco better?
Neither clearly leads. Vonage starts at On request and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Vonage or Webex by Cisco?
Webex by Cisco has a free tier; the other does not. Paid plans start at On request for Vonage and Free for Webex by Cisco.
Does Vonage or Webex by Cisco run on more platforms?
Vonage runs on API. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use Webex by Cisco for free?
Yes. Webex by Cisco has a free tier, so you can try it without paying. Vonage starts at On request.
What is Vonage best used for?
Vonage is most often used for customer engagement, lead generation, customer support, sales automation. Of those, customer engagement and lead generation are not what Webex by Cisco is typically brought in for.
What can Vonage do that Webex by Cisco cannot?
Vonage covers SMS messaging, Voice API, Video API, Number management. Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback. Both handle Slack, Salesforce.

Answered from the vendors’ own pages

Vonage: How much does Vonage SMS cost?

Vonage SMS API costs $0.00809 per outbound message and $0.00649 per inbound message in the US. There is no monthly minimum. Virtual phone numbers cost around $4.18 per month.

Source
Vonage: What is Vonage Voice API pricing?

Voice API charges $0.00798/minute for US domestic calls. You pay per minute for calls made and received via the API.

Source
Vonage: How does Vonage compare to Twilio for SMS?

Vonage charges $0.00809 per SMS versus Twilio at $0.0083. Vonage is marginally cheaper for SMS-heavy workloads, while Twilio offers better developer experience and broader channel support.

Source
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Related pages

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