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Software · head to head

UKG Pro vs Zoho People

UKG Pro logo

UKG Pro

Software

Our purpose is people

From
On request
Rated
-
Zoho People logo

Zoho People

Software

Cloud HR software for growing businesses

From
Free
Rated
-

The short version

  • Only Zoho People has a free tier, so it costs nothing to try first.
  • Each has a real cost: UKG Pro no access to super-user privileges or advanced database customization; Zoho People slow response times and slow loading on the platform affecting user efficiency
  • They diverge on capability: UKG Pro covers HR Management, Zoho People covers Employee Database.

Where they differ

Only the attributes on which UKG Pro and Zoho People actually diverge.

Attributes where UKG Pro and Zoho People differ
AttributeUKG ProZoho People
Starting priceOn requestFree
Free tierNoYes
PlatformsWeb, Mobile (iOS/Android), Cloud (Hosted)Web
Founded20201996

Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in UKG Pro

  • HR Management
  • Payroll
  • Benefits Administration
  • Talent Management
  • Workforce Management
  • Analytics
  • Salesforce
  • ServiceNow

Only in Zoho People

  • Employee Database
  • Time Off
  • Time Tracking
  • Attendance
  • Performance
  • Onboarding
  • Self-Service
  • Zoho CRM

Both cover

  • Microsoft 365
  • Google Workspace
  • Web support
  • Ios support
  • Android support

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

UKG Pro

  • No access to super-user privileges or advanced database customization
  • Limited system procedure access for advanced administrative functions
  • No direct host access via SSH, Telnet, or remote desktop connectivity
  • Requires paid technical support subscription for assistance beyond standard support

Zoho People

  • Slow response times and slow loading on the platform affecting user efficiency
  • Limited customization options for leave and performance management workflows
  • Mobile app is missing key features available in desktop version, like timesheets and reporting
  • Customer support is ticket-based only with no live chat unless on premium plan

Pricing, plan by plan

UKG Pro

On request

No published plan breakdown. See the UKG Pro review.

Zoho People

Free

No published plan breakdown. See the Zoho People review.

Which should you pick?

Choose UKG Pro if

  • You need hr management.
  • You work on Web, Mobile (iOS/Android), Cloud (Hosted).
  • You also want payroll.

Choose Zoho People if

  • You need employee database.
  • You want to start without paying.
  • You also want time off.

Questions people ask

Is UKG Pro or Zoho People better?
Neither clearly leads. UKG Pro starts at On request and Zoho People at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, UKG Pro or Zoho People?
Zoho People has a free tier; the other does not. Paid plans start at On request for UKG Pro and Free for Zoho People.
Does UKG Pro or Zoho People run on more platforms?
UKG Pro runs on Web, Mobile (iOS/Android), Cloud (Hosted). Zoho People runs on Web.
Can I use Zoho People for free?
Yes. Zoho People has a free tier, so you can try it without paying. UKG Pro starts at On request.
What can UKG Pro do that Zoho People cannot?
UKG Pro covers HR Management, Payroll, Benefits Administration, Talent Management. Zoho People covers Employee Database, Time Off, Time Tracking, Attendance. Both handle Microsoft 365, Google Workspace, Web support, Ios support.

Answered from the vendors’ own pages

UKG Pro: What databases does UKG Pro support?

UKG Pro is a cloud-based HCM platform that manages payroll, benefits, and HR across 160+ countries in a single integrated system.

Source
Zoho People: Does Zoho People have a free tier?

Yes, the Free plan supports up to 5-10 users with essential HR tools, email support, and 30-day free trial available on all paid plans with no credit card required.

Source
UKG Pro: Does UKG Pro handle multi-country payroll?

Yes. UKG Pro can manage global payroll complexity and ensure accurate, compliant payroll processing across 160+ countries, all in one seamless experience.

Source
Zoho People: What is the pricing for Zoho People?

Pricing starts at $1.25 per user per month when billed annually. The Essential HR plan costs $1.50 monthly per user, dropping to $1.25 annually with five tiers available: Free, Essential HR, Professional, Premium, and Enterprise.

Source
UKG Pro: What features are included in time and attendance tracking?

Time and Attendance module monitors employee working hours, attendance, and related data to drive accurate payroll processing and compliance.

Source
Zoho People: Does Zoho People work with other Zoho applications?

Yes, Zoho People integrates with the Zoho ecosystem including Zoho CRM, Zoho Books, and other Zoho applications for unified business management.

Source
UKG Pro: Does UKG Pro offer reporting and analytics?

Yes. UKG Pro provides customizable reporting and analytics for actionable workforce insights, enabling data-driven human capital decisions.

Source
UKG Pro: What is UKG Talk?

UKG Talk is a built-in collaboration platform within UKG Pro that enables real-time team communication and engagement features.

Source

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