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Teladoc Health vs Allscripts Professional EHR

Teladoc Health logo

Teladoc Health

Software

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite
Allscripts Professional EHR logo

Allscripts Professional EHR

Software

On-premise EHR solution for physician practices and hospitals

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans; Allscripts Professional EHR allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • They diverge on capability: Teladoc Health covers Video Consultations, Allscripts Professional EHR covers Electronic Health Records.

Where they differ

Only the attributes on which Teladoc Health and Allscripts Professional EHR actually diverge.

Attributes where Teladoc Health and Allscripts Professional EHR differ
AttributeTeladoc HealthAllscripts Professional EHR
Starting price$89/visitOn request
Pricing modelUnknownquote
PlatformsWeb, iOS, AndroidWeb, Desktop
Founded20021986

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • EHR Systems
  • Health Plans

Only in Allscripts Professional EHR

  • Electronic Health Records
  • Clinical Documentation
  • Order Management
  • Laboratory Integration
  • Patient Management
  • Reporting and Analytics
  • HL7
  • FHIR

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Teladoc Health

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Allscripts Professional EHR

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Allscripts Professional EHR

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • The Veradigm site no longer names Professional EHR as a distinct product, which makes its current status hard to establish from the vendor

Pricing, plan by plan

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Allscripts Professional EHR

On request

No published plan breakdown. See the Allscripts Professional EHR review.

Which should you pick?

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.
Teladoc Health review

Choose Allscripts Professional EHR if

  • You need electronic health records.
  • You work on Web, Desktop.
  • You also want clinical documentation.
Allscripts Professional EHR review

Questions people ask

Is Teladoc Health or Allscripts Professional EHR better?
Neither clearly leads. Teladoc Health starts at $89/visit and Allscripts Professional EHR at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Teladoc Health or Allscripts Professional EHR?
Teladoc Health starts at $89/visit and Allscripts Professional EHR at On request.
Does Teladoc Health or Allscripts Professional EHR run on more platforms?
Teladoc Health runs on Web, iOS, Android. Allscripts Professional EHR runs on Web, Desktop.
What is Teladoc Health best used for?
Teladoc Health is most often used for patient care, medical records, practice management, telehealth.
What can Teladoc Health do that Allscripts Professional EHR cannot?
Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Allscripts Professional EHR covers Electronic Health Records, Clinical Documentation, Order Management, Laboratory Integration. Both handle HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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