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Government & Public Sector · head to head

OpenCities vs CivicPlus

OpenCities logo

OpenCities

Government & Public Sector

Digital Government Experience Platform

From
$500/month
Rated
-
Full reviewWebsite
CivicPlus logo

CivicPlus

Government & Public Sector

Civic Engagement Technology

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OpenCities population-based pricing model limits scalability for growing municipalities; CivicPlus pricing not published, available by custom quote only
  • They diverge on capability: OpenCities covers Website Management, CivicPlus covers Government Websites.

Where they differ

Only the attributes on which OpenCities and CivicPlus actually diverge.

Attributes where OpenCities and CivicPlus differ
AttributeOpenCitiesCivicPlus
Starting price$500/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWeb, Ios, Android
Founded20082001

Identical on both: free tier (No), user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OpenCities

  • Website Management
  • Digital Forms
  • Search Optimization
  • Accessibility Compliance
  • Analytics
  • Salesforce
  • Microsoft 365
  • Google Analytics

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

OpenCities

  • Citizen Servicesnot CivicPlus
  • Records Managementnot CivicPlus
  • Public Safetynot CivicPlus
  • Civic Engagementnot CivicPlus

CivicPlus

  • Government website and communication platformnot OpenCities
  • Civic engagement and public sector solutionsnot OpenCities

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OpenCities

  • Population-based pricing model limits scalability for growing municipalities
  • No self-hosted or on-premises deployment option
  • Limited code customization without vendor support

CivicPlus

  • Pricing not published, available by custom quote only
  • No standardised pricing tiers available

Pricing, plan by plan

OpenCities

$500/month
  • Government Platform$500/month
    • Website CMS
    • Digital Forms
    • Accessibility

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

Which should you pick?

Choose OpenCities if

  • You need website management.
  • You work on Web, Mobile.
  • You also want digital forms.
OpenCities review

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.
CivicPlus review

Questions people ask

Is OpenCities or CivicPlus better?
Neither clearly leads. OpenCities starts at $500/month and CivicPlus at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OpenCities or CivicPlus?
OpenCities starts at $500/month and CivicPlus at On request.
Does OpenCities or CivicPlus run on more platforms?
OpenCities runs on Web, Mobile. CivicPlus runs on Web, Ios, Android.
What is OpenCities best used for?
OpenCities is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what CivicPlus is typically brought in for.
What can OpenCities do that CivicPlus cannot?
OpenCities covers Website Management, Digital Forms, Search Optimization, Accessibility Compliance. CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. Both handle Web support.

Answered from the vendors’ own pages

OpenCities: Does OpenCities work offline?

No, OpenCities is a cloud-based SaaS platform that requires an internet connection. All editing and management is done through web browsers.

Source
OpenCities: What accessibility standards does OpenCities meet?

OpenCities is maintained to comply with WCAG AA requirements, ensuring equitable access to government services and information for all residents.

Source
OpenCities: Can I integrate OpenCities with other government systems?

Yes. OpenCities integrates with Google Analytics, govDelivery for notifications, EngagementHQ for feedback collection, Legistar for meeting management, and Active Directory for intranet workflows.

Source
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Related pages

More on OpenCities

More on CivicPlus

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