Software · head to head
Homebase vs Zoom
The short version
- Each has a real cost: Homebase free Basic plan is capped at 10 employees and a single location; Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
Where they differ
Only the attributes on which Homebase and Zoom actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Homebase
Nothing recorded that Zoom does not also cover.
Only in Zoom
- HD video & audio
- Screen sharing
- Recording & transcripts
- Virtual backgrounds
- Breakout rooms
- Polling & Q&A
- Chat
- Whiteboard
What people use each for
The jobs each tool is most often brought in to do.
Homebase
No use cases recorded yet. See the Homebase review.
Zoom
- Team meetingsnot Homebase
- Webinarsnot Homebase
- Virtual eventsnot Homebase
- Online trainingnot Homebase
- Telehealthnot Homebase
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Homebase
- Free Basic plan is capped at 10 employees and a single location
- Paid plans are billed per location per month ($30, $70 or $120), so a multi-location business pays the rate again for each site
- Payroll is a separate add-on at $39 per month plus $6 per month per employee paid
- Tip Manager and Task Manager are further add-ons billed per location per month on top of the base plan
Zoom
- Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
- Feature set is overwhelming with complex navigation and too many options
- Limited analytics and coaching features compared to dedicated contact center platforms
- Call recording and admin oversight lack strict governance needed for regulated industries
Pricing, plan by plan
Homebase
FreeNo published plan breakdown. See the Homebase review.
Zoom
Free- BasicFree
- 100 participants
- 40-minute group meetings
- Unlimited 1-on-1 meetings
- Pro$14.99/month
- 100 participants
- 30-hour group meetings
- Cloud recording (5GB)
- Business$19.99/month
- 300 participants
- Single sign-on
- Recording transcripts
- Enterprise$25/month
- 500 participants
- Advanced admin features
- Executive business review
Which should you pick?
Choose Zoom if
- You need hd video & audio.
- You want to start without paying.
- You work on Web, iOS, Android, Windows, macOS.
- You also want screen sharing.
Questions people ask
- Is Homebase or Zoom better?
- Neither clearly leads. Homebase starts at Free and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Homebase or Zoom?
- Homebase starts at Free and Zoom at Free.
- Does Homebase or Zoom run on more platforms?
- Homebase runs on Web. Zoom runs on Web, iOS, Android, Windows, macOS.
- Can I use Homebase for free?
- Both have a free tier, so you can try either at no cost before committing.
- What can Homebase do that Zoom cannot?
- Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds.
Answered from the vendors’ own pages
Zoom: What are Zoom's main pricing tiers?
Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.
SourceZoom: What integrations does Zoom support?
Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.
SourceZoom: Can Zoom be used for webinars?
Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.
SourceRelated pages
Keep looking
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