Software · head to head
Zoho People vs Zoom
The short version
- Each has a real cost: Zoho People slow response times and slow loading on the platform affecting user efficiency; Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
- They diverge on capability: Zoho People covers Employee Database, Zoom covers HD video & audio.
Where they differ
Only the attributes on which Zoho People and Zoom actually diverge.
| Attribute | Zoho People | Zoom |
|---|---|---|
| Pricing model | Unknown | subscription |
| Platforms | Web | Web, iOS, Android, Windows, macOS |
| Founded | 1996 | 2011 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Zoho People
- Employee Database
- Time Off
- Time Tracking
- Attendance
- Performance
- Onboarding
- Self-Service
- Zoho CRM
Only in Zoom
- HD video & audio
- Screen sharing
- Recording & transcripts
- Virtual backgrounds
- Breakout rooms
- Polling & Q&A
- Chat
- Whiteboard
Both cover
- Slack
What people use each for
The jobs each tool is most often brought in to do.
Zoho People
No use cases recorded yet. See the Zoho People review.
Zoom
- Team meetingsnot Zoho People
- Webinarsnot Zoho People
- Virtual eventsnot Zoho People
- Online trainingnot Zoho People
- Telehealthnot Zoho People
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Zoho People
- Slow response times and slow loading on the platform affecting user efficiency
- Limited customization options for leave and performance management workflows
- Mobile app is missing key features available in desktop version, like timesheets and reporting
- Customer support is ticket-based only with no live chat unless on premium plan
Zoom
- Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
- Feature set is overwhelming with complex navigation and too many options
- Limited analytics and coaching features compared to dedicated contact center platforms
- Call recording and admin oversight lack strict governance needed for regulated industries
Pricing, plan by plan
Zoho People
FreeNo published plan breakdown. See the Zoho People review.
Zoom
Free- BasicFree
- 100 participants
- 40-minute group meetings
- Unlimited 1-on-1 meetings
- Pro$14.99/month
- 100 participants
- 30-hour group meetings
- Cloud recording (5GB)
- Business$19.99/month
- 300 participants
- Single sign-on
- Recording transcripts
- Enterprise$25/month
- 500 participants
- Advanced admin features
- Executive business review
Which should you pick?
Choose Zoho People if
- You need employee database.
- You want to start without paying.
- You also want time off.
Choose Zoom if
- You need hd video & audio.
- You want to start without paying.
- You work on Web, iOS, Android, Windows, macOS.
- You also want screen sharing.
Questions people ask
- Is Zoho People or Zoom better?
- Neither clearly leads. Zoho People starts at Free and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Zoho People or Zoom?
- Zoho People starts at Free and Zoom at Free.
- Does Zoho People or Zoom run on more platforms?
- Zoho People runs on Web. Zoom runs on Web, iOS, Android, Windows, macOS.
- Can I use Zoho People for free?
- Both have a free tier, so you can try either at no cost before committing.
- What can Zoho People do that Zoom cannot?
- Zoho People covers Employee Database, Time Off, Time Tracking, Attendance. Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds. Both handle Slack.
Answered from the vendors’ own pages
Zoho People: Does Zoho People have a free tier?
Yes, the Free plan supports up to 5-10 users with essential HR tools, email support, and 30-day free trial available on all paid plans with no credit card required.
SourceZoom: What are Zoom's main pricing tiers?
Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.
SourceZoho People: What is the pricing for Zoho People?
Pricing starts at $1.25 per user per month when billed annually. The Essential HR plan costs $1.50 monthly per user, dropping to $1.25 annually with five tiers available: Free, Essential HR, Professional, Premium, and Enterprise.
SourceZoom: What integrations does Zoom support?
Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.
SourceZoho People: Does Zoho People work with other Zoho applications?
Yes, Zoho People integrates with the Zoho ecosystem including Zoho CRM, Zoho Books, and other Zoho applications for unified business management.
SourceZoom: Can Zoom be used for webinars?
Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.
SourceRelated pages
More on Zoho People
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