Softwr

Remote Work · head to head

ConnectWise vs Matter

C

ConnectWise

Remote Work

Software built to power your business

From
On request
Rated
-
Full reviewWebsite
Matter logo

Matter

IoT & Smart Home

Unified smart home connectivity standard

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Matter has a free tier, so it costs nothing to try first.
  • Each has a real cost: ConnectWise rMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026; Matter the Internet Archive's capture of the Connectivity Standards Alliance's Matter page on 1 January 2023 confirmed Matter itself is a free, open IP-based connectivity standard with no license fee to implement; manufacturers instead pay a separate certification fee to certify individual devices.

Where they differ

Only the attributes on which ConnectWise and Matter actually diverge.

Attributes where ConnectWise and Matter differ
AttributeConnectWiseMatter
Starting priceOn requestFree
Pricing modelquoteopen-source
Free tierNoYes
PlatformsWebMatter-enabled devices, All major hubs, Cloud, Local control
CategoryRemote WorkIoT & Smart Home
FoundedUnknown2021

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ConnectWise

Nothing recorded that Matter does not also cover.

Only in Matter

  • Unified Standard
  • Multi-Admin
  • Secure Communication
  • Interoperable
  • All major ecosystems
  • HomeKit
  • Google Home
  • Alexa

What people use each for

The jobs each tool is most often brought in to do.

ConnectWise

No use cases recorded yet. See the ConnectWise review.

Matter

  • Cross-ecosystem compatibilitynot ConnectWise
  • Future-proof devicesnot ConnectWise
  • Simplified setupnot ConnectWise
  • Local controlnot ConnectWise

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ConnectWise

  • RMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026

Matter

  • The Internet Archive's capture of the Connectivity Standards Alliance's Matter page on 1 January 2023 confirmed Matter itself is a free, open IP-based connectivity standard with no license fee to implement; manufacturers instead pay a separate certification fee to certify individual devices.

Pricing, plan by plan

ConnectWise

On request

No published plan breakdown. See the ConnectWise review.

Matter

Free
  • Open StandardFree
    • Unified connectivity
    • Cross-platform
    • Local control

Which should you pick?

Choose ConnectWise if

Nothing in the data separates ConnectWise from Matter on the points above - pick on price and on how each one feels to use.

ConnectWise review

Choose Matter if

  • You need unified standard.
  • You want to start without paying.
  • You work on Matter-enabled devices, All major hubs, Cloud, Local control.
  • You also want multi-admin.
Matter review

Questions people ask

Is ConnectWise or Matter better?
Neither clearly leads. ConnectWise starts at On request and Matter at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ConnectWise or Matter?
Matter has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for Matter.
Does ConnectWise or Matter run on more platforms?
ConnectWise runs on Web. Matter runs on Matter-enabled devices, All major hubs, Cloud, Local control.
Can I use Matter for free?
Yes. Matter has a free tier, so you can try it without paying. ConnectWise starts at On request.
What can ConnectWise do that Matter cannot?
Matter covers Unified Standard, Multi-Admin, Secure Communication, Interoperable.
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Related pages

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