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Software · head to head

Treatwell vs Zen Planner

Treatwell logo

Treatwell

Software

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite
Zen Planner logo

Zen Planner

Software

Member management for fitness businesses

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Only Treatwell has a free tier, so it costs nothing to try first.
  • Each has a real cost: Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location; Zen Planner limited staff app features compared to desktop version
  • They diverge on capability: Treatwell covers Online booking platform, Zen Planner covers Member management.

Where they differ

Only the attributes on which Treatwell and Zen Planner actually diverge.

Attributes where Treatwell and Zen Planner differ
AttributeTreatwellZen Planner
Starting priceFree$99/month
Pricing modeltransactionUnknown
Free tierYesNo
Founded20082006

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Appointment management
  • Payment processing
  • Mobile app
  • Analytics
  • Google

Only in Zen Planner

  • Member management
  • Automated billing
  • Class scheduling
  • Workout tracking
  • Marketing tools
  • Stripe
  • Mailchimp
  • SugarWOD

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot Zen Planner
  • Free salon calendar, POS and client records for freelancers and small teamsnot Zen Planner
  • Taking online prepaid bookings with daily payoutsnot Zen Planner

Zen Planner

  • Workout trackingnot Treatwell
  • Nutrition managementnot Treatwell
  • Health monitoringnot Treatwell
  • Fitness coachingnot Treatwell
  • Wellness improvementnot Treatwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Zen Planner

  • Limited staff app features compared to desktop version
  • System crashes and occasional bugs reported by users
  • Integration difficulties with certain third-party platforms
  • Customers report continued charges after completed cancellation

Pricing, plan by plan

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Zen Planner

$99/month

No published plan breakdown. See the Zen Planner review.

Which should you pick?

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Choose Zen Planner if

  • You need member management.
  • You work on Web, iOS, Android.
  • You also want automated billing.
Zen Planner review

Questions people ask

Is Treatwell or Zen Planner better?
Neither clearly leads. Treatwell starts at Free and Zen Planner at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Treatwell or Zen Planner?
Treatwell has a free tier; the other does not. Paid plans start at Free for Treatwell and $99/month for Zen Planner.
Does Treatwell or Zen Planner run on more platforms?
Treatwell runs on Web, Ios, Android. Zen Planner runs on Web, iOS, Android.
Can I use Treatwell for free?
Yes. Treatwell has a free tier, so you can try it without paying. Zen Planner starts at $99/month.
What is Treatwell best used for?
Treatwell is most often used for listing a salon on the treatwell consumer booking marketplace, free salon calendar, pos and client records for freelancers and small teams, taking online prepaid bookings with daily payouts. Of those, listing a salon on the treatwell consumer booking marketplace and free salon calendar, pos and client records for freelancers and small teams are not what Zen Planner is typically brought in for.
What can Treatwell do that Zen Planner cannot?
Treatwell covers Online booking platform, Business profile, Customer reviews, Appointment management. Zen Planner covers Member management, Automated billing, Class scheduling, Workout tracking. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Zen Planner: Does Zen Planner have a free tier?

No, Zen Planner does not offer a free tier. Pricing starts at $99 per month with no free trial mentioned in their standard offerings.

Source
Zen Planner: Can Zen Planner integrate with ClassPass?

Yes. ClassPass seamlessly integrates with Zen Planner, allowing gyms to sync their schedule and avoid overbooking when offering ClassPass to members.

Source
Zen Planner: Does Zen Planner work with SugarWOD?

Yes. Zen Planner integrates with SugarWOD, making it a popular choice for CrossFit gym owners who want to manage both WOD tracking and gym operations in one system.

Source
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