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Software · head to head

Brown Paper Tickets vs ON24

B

Brown Paper Tickets

Software

The fair-trade ticketing company

From
Free
Rated
-
Full reviewWebsite
ON24 logo

ON24

Software

The digital engagement platform

From
$2000/month
Rated
-
Full reviewWebsite

The short version

  • Only Brown Paper Tickets has a free tier, so it costs nothing to try first.
  • Each has a real cost: Brown Paper Tickets fees are charged to ticket buyers rather than the organiser, at $1.49 plus 6.0% of the ticket price in USD; ON24 the Internet Archive's capture of ON24's homepage on 1 January 2021 named five distinct platform tiers, Webcast Elite, Engagement Hub, Target, Intelligence, and Connect, but pointed visitors to a 'Find your pricing fit' quiz rather than publishing figures.
  • They diverge on capability: Brown Paper Tickets covers Ticketing, ON24 covers Live webinars.

Where they differ

Only the attributes on which Brown Paper Tickets and ON24 actually diverge.

Attributes where Brown Paper Tickets and ON24 differ
AttributeBrown Paper TicketsON24
Starting priceFree$2000/month
Pricing modeltransactionsubscription
Free tierYesNo
Founded20001998

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brown Paper Tickets

  • Ticketing
  • Will call
  • Seating charts
  • Reporting
  • Customer service
  • PayPal
  • Google Analytics
  • Mailchimp

Only in ON24

  • Live webinars
  • Virtual events
  • Engagement hub
  • AI-powered analytics
  • Content hubs
  • Salesforce
  • Marketo
  • Eloqua

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Brown Paper Tickets

  • Selling tickets for events, performances and workshopsnot ON24
  • Handling ticket distribution and door lists for independent organisersnot ON24

ON24

  • Event planningnot Brown Paper Tickets
  • Ticket salesnot Brown Paper Tickets
  • Attendee managementnot Brown Paper Tickets
  • Virtual eventsnot Brown Paper Tickets
  • Event marketingnot Brown Paper Tickets

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brown Paper Tickets

  • Fees are charged to ticket buyers rather than the organiser, at $1.49 plus 6.0% of the ticket price in USD
  • The 6.0% applies regardless of payment method, including when the organiser uses their own merchant account or PayPal
  • The flat component varies by currency, running from roughly $0.99 to $1.99 equivalent
  • Because the buyer pays, the advertised ticket price is not what the buyer is charged

ON24

  • The Internet Archive's capture of ON24's homepage on 1 January 2021 named five distinct platform tiers, Webcast Elite, Engagement Hub, Target, Intelligence, and Connect, but pointed visitors to a 'Find your pricing fit' quiz rather than publishing figures.

Pricing, plan by plan

Brown Paper Tickets

Free
  • StandardFree
    • $0.99 + 5% per ticket
    • Free events free
    • All features

ON24

$2000/month
  • Core$2000/month
    • Webinars
    • Engagement tools
    • Basic analytics
  • Professional$4000/month
    • Virtual events
    • Advanced analytics
    • Integrations
  • Enterprise$8000/month
    • Full platform
    • AI insights
    • Dedicated success manager

Which should you pick?

Choose Brown Paper Tickets if

  • You need ticketing.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want will call.
Brown Paper Tickets review

Choose ON24 if

  • You need live webinars.
  • You work on Web, Ios, Android.
  • You also want virtual events.
ON24 review

Questions people ask

Is Brown Paper Tickets or ON24 better?
Neither clearly leads. Brown Paper Tickets starts at Free and ON24 at $2000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brown Paper Tickets or ON24?
Brown Paper Tickets has a free tier; the other does not. Paid plans start at Free for Brown Paper Tickets and $2000/month for ON24.
Does Brown Paper Tickets or ON24 run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Brown Paper Tickets for free?
Yes. Brown Paper Tickets has a free tier, so you can try it without paying. ON24 starts at $2000/month.
What is Brown Paper Tickets best used for?
Brown Paper Tickets is most often used for selling tickets for events, performances and workshops, handling ticket distribution and door lists for independent organisers. Of those, selling tickets for events, performances and workshops and handling ticket distribution and door lists for independent organisers are not what ON24 is typically brought in for.
What can Brown Paper Tickets do that ON24 cannot?
Brown Paper Tickets covers Ticketing, Will call, Seating charts, Reporting. ON24 covers Live webinars, Virtual events, Engagement hub, AI-powered analytics. Both handle Web support, Ios support, Android support.
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