Software · head to head
Akana vs FullStory
The short version
- Only FullStory has a free tier, so it costs nothing to try first.
- Each has a real cost: Akana owned by Perforce and sold within their portfolio rather than independently, and akana.com redirects to perforce.com; FullStory free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
- They diverge on capability: Akana covers API Lifecycle Management, FullStory covers Session replay.
Where they differ
Only the attributes on which Akana and FullStory actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Akana
- API Lifecycle Management
- API Security
- Governance Controls
- OAuth
- SAML
- LDAP
- Active Directory
- Cloud support
Only in FullStory
- Session replay
- Heatmaps
- Conversion funnels
- User journey mapping
- Error tracking
- Frustration signals
- Search functionality
- Custom events
What people use each for
The jobs each tool is most often brought in to do.
Akana
- API lifecycle management across REST, SOAP and GraphQLnot FullStory
- Applying OAuth, JWT and SAML policies at the gatewaynot FullStory
- Running the same platform on-premises, in Kubernetes or across cloudsnot FullStory
- Developer portal and API monetisationnot FullStory
- Monitoring API traffic and enforcing quotasnot FullStory
FullStory
- User experience analysisnot Akana
- Bug reproductionnot Akana
- Conversion optimizationnot Akana
- Customer supportnot Akana
- Product developmentnot Akana
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Akana
- Owned by Perforce and sold within their portfolio rather than independently, and akana.com redirects to perforce.com
- Pricing is not published; only a 30 day trial is offered
FullStory
- Free tier limited to 30,000 sessions per month, no 5,000+ monthly active user sites
- Personal email addresses cannot be used for signup; business email domain required
- Paid plan pricing not publicly listed, requires sales contact for quotes
- Free plan has no email support, only community-based assistance
- Mobile app analytics requires a separate add-on purchase
Pricing, plan by plan
Akana
$2500/monthly- Professional$2500/monthly
- API Gateway
- Developer Portal
- Basic analytics
- Enterprise$5000/monthly
- Advanced governance
- Multi-cloud support
- Premium support
- Custom$undefined/monthly
- Custom solutions
- Dedicated support
- SLA guarantee
FullStory
Free- FreeFree
- 1,000 sessions/month
- 14-day data retention
- Basic analytics
- Business$undefined/month
- Custom sessions
- 3-month retention
- Advanced analytics
- Enterprise$undefined/month
- Unlimited sessions
- Custom retention
- Advanced privacy controls
Which should you pick?
Choose Akana if
- You need api lifecycle management.
- You work on Cloud, On-premise, Hybrid.
- You also want api security.
Choose FullStory if
- You need session replay.
- You want to start without paying.
- You work on Web, Mobile.
- You also want heatmaps.
Questions people ask
- Is Akana or FullStory better?
- Neither clearly leads. Akana starts at $2500/monthly and FullStory at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Akana or FullStory?
- FullStory has a free tier; the other does not. Paid plans start at $2500/monthly for Akana and Free for FullStory.
- Does Akana or FullStory run on more platforms?
- Akana runs on Cloud, On-premise, Hybrid. FullStory runs on Web, Mobile.
- Can I use FullStory for free?
- Yes. FullStory has a free tier, so you can try it without paying. Akana starts at $2500/monthly.
- What is Akana best used for?
- Akana is most often used for api lifecycle management across rest, soap and graphql, applying oauth, jwt and saml policies at the gateway, running the same platform on-premises, in kubernetes or across clouds, developer portal and api monetisation. Of those, api lifecycle management across rest, soap and graphql and applying oauth, jwt and saml policies at the gateway are not what FullStory is typically brought in for.
- What can Akana do that FullStory cannot?
- Akana covers API Lifecycle Management, API Security, Governance Controls, OAuth. FullStory covers Session replay, Heatmaps, Conversion funnels, User journey mapping.
Answered from the vendors’ own pages
FullStory: What does FullStory's free tier include?
30,000 sessions per month, 10 user seats, 5,000 server-side events per month, 1 year of session replay retention, and 1 year of product analytics retention. Session capture pauses when you exceed the monthly limit, though existing sessions remain accessible.
SourceFullStory: What features are excluded from the free plan?
Dashboards, configurable form privacy, Go-Live functionality, Streams, client-side rate hooks, mobile app analytics, and StoryAI are not available on the free tier. Email support is also unavailable; only community-based help is provided.
SourceFullStory: Can I use a personal email to sign up for FullStory's free plan?
No. FullStory requires a business email domain for signup; personal email services like Gmail cannot be used for free plan registration.
SourceFullStory: How does FullStory integrate with Slack?
FullStory's Slack integration allows individual users to send noteworthy sessions to Slack channels. Advanced and Enterprise plans can configure Alerts to receive notifications in Slack when user metrics exceed defined thresholds.
SourceFullStory: What analytics platforms does FullStory integrate with?
FullStory integrates with Segment, Mixpanel, Adobe Analytics, Google Analytics, Salesforce, HubSpot, and others. These integrations allow you to attach FullStory session URLs to events in your analytics platform for cross-platform correlation.
SourceRelated pages
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