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Software · head to head

AI21 Labs vs Freshteam

AI21 Labs logo

AI21 Labs

Software

Enterprise language AI solutions

From
Free
Rated
-
Full reviewWebsite
Freshteam logo

Freshteam

Software

Smart HR software for growing businesses

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AI21 Labs the free allowance is $10 of credit lasting 7 days rather than an ongoing free tier; Freshteam freshworks HRMS (formerly Freshteam) paid tiers as captured 19 February 2023 combined a per-employee monthly charge ($1.20 to $2.40+/employee/month) with a separate flat platform fee ($71 to $119+/month), on top of a $0 free tier
  • They diverge on capability: AI21 Labs covers Jamba models, Freshteam covers Applicant Tracking.

Where they differ

Only the attributes on which AI21 Labs and Freshteam actually diverge.

Attributes where AI21 Labs and Freshteam differ
AttributeAI21 LabsFreshteam
Pricing modelusage-basedsubscription
PlatformsApi, CloudWeb, Ios, Android
Founded20172010

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AI21 Labs

  • Jamba models
  • Long context
  • RAG engine
  • Writing tools
  • REST API
  • Amazon Bedrock
  • Cloud platforms
  • Api support

Only in Freshteam

  • Applicant Tracking
  • Onboarding
  • Time Off
  • Employee Directory
  • Time Tracking
  • Documents
  • Org Chart
  • Freshdesk

What people use each for

The jobs each tool is most often brought in to do.

AI21 Labs

  • Running long-context tasks on the Jamba model familynot Freshteam
  • Building and optimising production AI agents with Maestronot Freshteam
  • Routing between models to control cost and accuracynot Freshteam
  • Long-horizon agentic tasks needing stateful workspacesnot Freshteam

Freshteam

No use cases recorded yet. See the Freshteam review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AI21 Labs

  • The free allowance is $10 of credit lasting 7 days rather than an ongoing free tier
  • Jamba Large is $2 per million input tokens and $8 per million output, so output-heavy work costs four times as much as input
  • Volume discounts, private cloud hosting and higher rate limits require a custom plan
  • Standard rate limits are not published

Freshteam

  • Freshworks HRMS (formerly Freshteam) paid tiers as captured 19 February 2023 combined a per-employee monthly charge ($1.20 to $2.40+/employee/month) with a separate flat platform fee ($71 to $119+/month), on top of a $0 free tier

Pricing, plan by plan

AI21 Labs

Free
  • Free TrialFree
    • Limited usage
    • API access
  • Jamba$0.2/per-million-input-tokens
    • 256K context
    • Hybrid architecture

Freshteam

Free
  • FreeFree
    • 50 Employees
    • Basic ATS
    • Time Off
  • Growth$1.2/month
    • All Free features
    • Onboarding
    • Time Tracking
  • Pro$2.4/month
    • All Growth features
    • Custom Reports
    • Advanced Workflows

Which should you pick?

Choose AI21 Labs if

  • You need jamba models.
  • You want to start without paying.
  • You work on Api, Cloud.
  • You also want long context.
AI21 Labs review

Choose Freshteam if

  • You need applicant tracking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want onboarding.
Freshteam review

Questions people ask

Is AI21 Labs or Freshteam better?
Neither clearly leads. AI21 Labs starts at Free and Freshteam at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AI21 Labs or Freshteam?
AI21 Labs starts at Free and Freshteam at Free.
Does AI21 Labs or Freshteam run on more platforms?
AI21 Labs runs on Api, Cloud. Freshteam runs on Web, Ios, Android.
Can I use AI21 Labs for free?
Both have a free tier, so you can try either at no cost before committing.
What is AI21 Labs best used for?
AI21 Labs is most often used for running long-context tasks on the jamba model family, building and optimising production ai agents with maestro, routing between models to control cost and accuracy, long-horizon agentic tasks needing stateful workspaces. Of those, running long-context tasks on the jamba model family and building and optimising production ai agents with maestro are not what Freshteam is typically brought in for.
What can AI21 Labs do that Freshteam cannot?
AI21 Labs covers Jamba models, Long context, RAG engine, Writing tools. Freshteam covers Applicant Tracking, Onboarding, Time Off, Employee Directory.
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