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Software · head to head

7shifts vs Otter.ai

7shifts logo

7shifts

Software

Restaurant team management made easy

From
Free
Rated
-
Full reviewWebsite
Otter.ai logo

Otter.ai

Software

Transcription and meeting notes powered by AI

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 7shifts subscription automatically renews at expiry for the same period at the then-current rate and fees are non-refundable, per 7shifts' Terms of Service.; Otter.ai two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • They diverge on capability: 7shifts covers Employee scheduling, Otter.ai covers Automatic transcription.

Where they differ

Only the attributes on which 7shifts and Otter.ai actually diverge.

Attributes where 7shifts and Otter.ai differ
Attribute7shiftsOtter.ai
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Mac
Founded20142016

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 7shifts

  • Employee scheduling
  • Time clocking
  • Team communication
  • Tip pooling
  • Labor compliance
  • Hiring
  • Toast
  • Square

Only in Otter.ai

  • Automatic transcription
  • Real-time transcription
  • Speaker identification
  • Searchable transcripts
  • Highlights and summaries
  • Sharing
  • Mobile apps
  • Zoom

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

7shifts

  • Point of Salenot Otter.ai
  • Order Managementnot Otter.ai
  • Inventory Controlnot Otter.ai
  • Staff Schedulingnot Otter.ai

Otter.ai

  • Transcribing meetings and generating summaries automaticallynot 7shifts
  • Searching and sharing notes from recorded conversationsnot 7shifts

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

7shifts

  • Subscription automatically renews at expiry for the same period at the then-current rate and fees are non-refundable, per 7shifts' Terms of Service.
  • 7shifts may increase fees annually without notice to track CPI inflation, or with 30 days notice for other fee changes, per its Terms of Service.

Otter.ai

  • Two separate limits apply at once, a monthly minute allowance and a per conversation cap, so a long meeting can be cut short with allowance remaining
  • The free plan cuts off at 30 minutes per conversation and 300 minutes a month
  • The Pro plan still caps a single conversation at 90 minutes
  • Even unlimited plans cap a conversation at 4 hours
  • Imported file transcription has its own separate monthly limit, at 6,000 minutes on Business
  • Paying monthly rather than annually roughly doubles the rate, from $8.33 to $16.99 on Pro

Pricing, plan by plan

7shifts

Free
  • CompFree
    • Basic scheduling
    • 1 location
  • Appetizer$29.99/month
    • Scheduling
    • Time clocking
  • Entree$69.99/month
    • Tip pooling
    • Labor compliance
  • The Works$135/month
    • Full features
    • Task management

Otter.ai

Free
  • BasicFree
    • 600 minutes transcription
    • 3 searches
    • Basic sharing
  • Pro$10/month
    • 6000 minutes transcription
    • Unlimited searches
    • Team collaboration

Which should you pick?

Choose 7shifts if

  • You need employee scheduling.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want time clocking.
7shifts review

Choose Otter.ai if

  • You need automatic transcription.
  • You want to start without paying.
  • You work on Web, Ios, Android, Mac.
  • You also want real-time transcription.
Otter.ai review

Questions people ask

Is 7shifts or Otter.ai better?
Neither clearly leads. 7shifts starts at Free and Otter.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 7shifts or Otter.ai?
7shifts starts at Free and Otter.ai at Free.
Does 7shifts or Otter.ai run on more platforms?
7shifts runs on Web, Ios, Android. Otter.ai runs on Web, Ios, Android, Mac.
Can I use 7shifts for free?
Both have a free tier, so you can try either at no cost before committing.
What is 7shifts best used for?
7shifts is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Otter.ai is typically brought in for.
What can 7shifts do that Otter.ai cannot?
7shifts covers Employee scheduling, Time clocking, Team communication, Tip pooling. Otter.ai covers Automatic transcription, Real-time transcription, Speaker identification, Searchable transcripts. Both handle Web support, Ios support, Android support.
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