Softwr

E-commerce & Retail · head to head

3dcart vs Genbook

3dcart logo

3dcart

E-commerce & Retail

All-in-one ecommerce platform for online retailers

From
$19/month
Rated
-
Full reviewWebsite
Genbook logo

Genbook

Beauty & Salon

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 3dcart limited scalability compared to enterprise e-commerce platforms; Genbook limited documentation and onboarding tutorials for new users
  • They diverge on capability: 3dcart covers Store builder, Genbook covers Online booking.

Where they differ

Only the attributes on which 3dcart and Genbook actually diverge.

Attributes where 3dcart and Genbook differ
Attribute3dcartGenbook
Starting price$19/month$29/month
PlatformsWebWeb, Mobile
CategoryE-commerce & RetailBeauty & Salon
Founded19972006

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 3dcart

  • Store builder
  • Unlimited products
  • Shopping cart
  • Inventory management
  • Email marketing
  • SEO optimization
  • Mobile responsive

Only in Genbook

  • Online booking
  • Review collection
  • Client management
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google

Both cover

  • Payment processing

What people use each for

The jobs each tool is most often brought in to do.

3dcart

No use cases recorded yet. See the 3dcart review.

Genbook

  • Getting more clientsnot 3dcart
  • Managing reviewsnot 3dcart
  • Online bookingnot 3dcart
  • Building reputationnot 3dcart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

3dcart

  • Limited scalability compared to enterprise e-commerce platforms
  • Payment processing tied to Shift4 Payments after acquisition
  • Fewer advanced marketing and analytics features than competitors

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Pricing, plan by plan

3dcart

$19/month
  • Starter$19/month
    • Unlimited products
    • Basic templates
    • Email support

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Which should you pick?

Choose 3dcart if

  • You need store builder.
  • You also want unlimited products.
3dcart review

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Questions people ask

Is 3dcart or Genbook better?
Neither clearly leads. 3dcart starts at $19/month and Genbook at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 3dcart or Genbook?
3dcart starts at $19/month and Genbook at $29/month.
Does 3dcart or Genbook run on more platforms?
3dcart runs on Web. Genbook runs on Web, Mobile.
What can 3dcart do that Genbook cannot?
3dcart covers Store builder, Unlimited products, Shopping cart, Inventory management. Genbook covers Online booking, Review collection, Client management, Marketing campaigns. Both handle Payment processing.

Answered from the vendors’ own pages

3dcart: What is the starting price for 3dcart?

3dcart (now Shift4Shop) starts at $19/month with no setup fees, transaction fees, or hidden fees.

Source
Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
3dcart: Does 3dcart include hosting?

Yes. 3dcart includes web hosting, domain support, and built-in website building tools with no separate hosting costs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
3dcart: What happened to 3dcart?

Shift4 Payments acquired 3dcart in November 2020. The platform is now operated under the name Shift4Shop but maintains the same core functionality and pricing.

Source
3dcart: Does 3dcart offer free templates?

Yes. 3dcart provides dozens of professionally designed, industry-specific templates that are mobile-friendly, SEO optimized, and highly customizable.

Source
3dcart: What payment methods does 3dcart support?

3dcart integrates with multiple payment gateways including Shift4 Payments, Stripe, PayPal, and other major payment processors.

Source
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Related pages

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