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Software · head to head

Zocdoc vs Doxy.me

Zocdoc logo

Zocdoc

Software

Find and book doctors instantly online

From
Free
Rated
-
Full reviewWebsite
Doxy.me logo

Doxy.me

Software

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Zocdoc doctors can cancel appointments with little notice; Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • They diverge on capability: Zocdoc covers Doctor Search, Doxy.me covers Video Visits.

Where they differ

Only the attributes on which Zocdoc and Doxy.me actually diverge.

Attributes where Zocdoc and Doxy.me differ
AttributeZocdocDoxy.me
Pricing modelfreemiumUnknown
Founded20072013

Identical on both: starting price (Free), free tier (Yes), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Zocdoc

  • Doctor Search
  • Online Booking
  • Reviews
  • Insurance Verification
  • Reminders
  • Telehealth
  • Practice Management Systems
  • EHRs

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • BAA

Both cover

  • HIPAA
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Zocdoc

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Doxy.me

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Zocdoc

  • Doctors can cancel appointments with little notice
  • No direct messaging between patients and providers outside of appointment booking
  • Providers incur booking fees even if patients no-show or cancel after 24 hours

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

Pricing, plan by plan

Zocdoc

Free
  • PatientFree
    • Find doctors
    • Book appointments
    • Read reviews

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

Which should you pick?

Choose Zocdoc if

  • You need doctor search.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Zocdoc review

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Questions people ask

Is Zocdoc or Doxy.me better?
Neither clearly leads. Zocdoc starts at Free and Doxy.me at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Zocdoc or Doxy.me?
Zocdoc starts at Free and Doxy.me at Free.
Does Zocdoc or Doxy.me run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use Zocdoc for free?
Both have a free tier, so you can try either at no cost before committing.
What is Zocdoc best used for?
Zocdoc is most often used for patient care, medical records, practice management, telehealth.
What can Zocdoc do that Doxy.me cannot?
Zocdoc covers Doctor Search, Online Booking, Reviews, Insurance Verification. Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Both handle HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Zocdoc: Is Zocdoc free for patients?

Yes, searching for and booking appointments on Zocdoc is completely free for patients. There are no search fees, booking fees, or cancellation fees. Patients only pay their insurance copay or self-pay rate for the actual care.

Source
Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Zocdoc: Does Zocdoc verify that doctors accept my insurance?

Zocdoc supports over 1,000 insurance plans and filters results to show only providers who accept your specific plan. However, Zocdoc cannot guarantee in-network status, as plans with similar names can differ by employer group or region. Final verification is always confirmed by your insurer and the provider's office.

Source
Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Zocdoc: What specialties and types of providers does Zocdoc cover?

Zocdoc features a network of over 250,000 providers across 200+ specialties, including primary care physicians, dentists, OB-GYNs, dermatologists, psychiatrists, eye doctors, orthopedic surgeons, and therapists.

Source
Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Zocdoc: How much do providers pay to use Zocdoc?

Zocdoc charges healthcare providers a one-time booking fee per new patient, with pricing varying by specialty and local market. The exact fee is quoted individually to practices.

Source
Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
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