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Software · head to head

WooCommerce vs Retail Pro

WooCommerce logo

WooCommerce

Software

The flexible, open-source ecommerce platform

From
Free
Rated
-
Retail Pro logo

Retail Pro

Software

Comprehensive retail management software

From
On request
Rated
-

The short version

  • Only WooCommerce has a free tier, so it costs nothing to try first.
  • Each has a real cost: WooCommerce the plugin is free but you must supply and pay for WordPress hosting, which WooCommerce itself puts at $25 to $350 per month for most stores; Retail Pro pricing details not disclosed; requires sales consultation
  • They diverge on capability: WooCommerce covers Product management, Retail Pro covers Point of sale.

Where they differ

Only the attributes on which WooCommerce and Retail Pro actually diverge.

Attributes where WooCommerce and Retail Pro differ
AttributeWooCommerceRetail Pro
Starting priceFreeOn request
Pricing modelfreemiumUnknown
Free tierYesNo
PlatformsWebiOS, Android, Windows
Founded20111988

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in WooCommerce

  • Product management
  • Shopping cart
  • Payment integration
  • Shipping management
  • Tax calculations
  • Customer accounts
  • Order management
  • Inventory tracking

Only in Retail Pro

  • Point of sale
  • Inventory management
  • Customer database
  • Employee management
  • Sales analytics
  • Promotion management
  • Multi-store support
  • Reporting tools

What people use each for

The jobs each tool is most often brought in to do.

WooCommerce

  • Running an online store inside an existing WordPress sitenot Retail Pro
  • Selling physical, digital or subscription products with full control of the codenot Retail Pro
  • Building a customised commerce workflow through plugins and hooksnot Retail Pro

Retail Pro

  • Multi-location retail POS operations (1 to 250+ stores)not WooCommerce
  • Inventory management with serialized product trackingnot WooCommerce
  • Customer loyalty programs via AppCard integrationnot WooCommerce

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

WooCommerce

  • The plugin is free but you must supply and pay for WordPress hosting, which WooCommerce itself puts at $25 to $350 per month for most stores
  • Functionality such as subscriptions and bookings comes from paid extensions priced at $29 to $299 per year each, renewed annually
  • Card payments through WooPayments cost roughly 2.50 to 2.90 percent plus 30 cents per transaction
  • Total cost depends on how many extensions a store needs rather than a single published plan price

Retail Pro

  • Pricing details not disclosed; requires sales consultation
  • No published technical requirements or system specifications
  • International deployment requires fiscal/tax compliance consultation per region

Pricing, plan by plan

WooCommerce

Free
  • FreeFree
    • Core ecommerce features
    • Unlimited products
    • Community support
  • Premium$299/year
    • All Free features
    • Premium support
    • Performance optimization

Retail Pro

On request

No published plan breakdown. See the Retail Pro review.

Which should you pick?

Choose WooCommerce if

  • You need product management.
  • You want to start without paying.
  • You also want shopping cart.

Choose Retail Pro if

  • You need point of sale.
  • You work on iOS, Android, Windows.
  • You also want inventory management.

Questions people ask

Is WooCommerce or Retail Pro better?
Neither clearly leads. WooCommerce starts at Free and Retail Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, WooCommerce or Retail Pro?
WooCommerce has a free tier; the other does not. Paid plans start at Free for WooCommerce and On request for Retail Pro.
Does WooCommerce or Retail Pro run on more platforms?
WooCommerce runs on Web. Retail Pro runs on iOS, Android, Windows.
Can I use WooCommerce for free?
Yes. WooCommerce has a free tier, so you can try it without paying. Retail Pro starts at On request.
What is WooCommerce best used for?
WooCommerce is most often used for running an online store inside an existing wordpress site, selling physical, digital or subscription products with full control of the code, building a customised commerce workflow through plugins and hooks. Of those, running an online store inside an existing wordpress site and selling physical, digital or subscription products with full control of the code are not what Retail Pro is typically brought in for.
What can WooCommerce do that Retail Pro cannot?
WooCommerce covers Product management, Shopping cart, Payment integration, Shipping management. Retail Pro covers Point of sale, Inventory management, Customer database, Employee management.

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