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Tock vs HotSchedules

Tock logo

Tock

Software

All-in-one reservation and events platform

From
$199/month
Rated
-
Full reviewWebsite
HotSchedules logo

HotSchedules

Software

Restaurant employee scheduling software

From
$2/employee/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Tock tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022); HotSchedules hotSchedules is sold by Fourth and its pricing page publishes no rate, no per location or per employee cost, no module price and no minimum commitment
  • They diverge on capability: Tock covers Reservations, HotSchedules covers Employee scheduling.

Where they differ

Only the attributes on which Tock and HotSchedules actually diverge.

Attributes where Tock and HotSchedules differ
AttributeTockHotSchedules
Starting price$199/month$2/employee/month
Founded20141999

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Tock

  • Reservations
  • Prepaid bookings
  • Event ticketing
  • Experiences
  • Table management
  • CRM
  • Toast
  • Square

Only in HotSchedules

  • Employee scheduling
  • Time tracking
  • Team messaging
  • Labor forecasting
  • Shift swapping
  • Compliance
  • All major POS
  • Payroll systems

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Tock

  • Point of Salenot HotSchedules
  • Order Managementnot HotSchedules
  • Inventory Controlnot HotSchedules
  • Staff Schedulingnot HotSchedules

HotSchedules

  • Shift scheduling and shift swapping for hourly restaurant staffnot Tock
  • Labour forecasting against sales volumenot Tock
  • Time and attendance tracking across restaurant locationsnot Tock

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Tock

  • Tock To Go pickup/delivery takes a 3% cut of orders from restaurants, with the separate $5 to $10 delivery charge passed to the consumer, per a case study reproduced on the vendor's own site (Internet Archive capture, 25 December 2022)

HotSchedules

  • HotSchedules is sold by Fourth and its pricing page publishes no rate, no per location or per employee cost, no module price and no minimum commitment
  • Obtaining a price requires a sales call or a demo request
  • Fourth sells HotSchedules alongside separate products including Adaco and MacromatiX, each quoted rather than listed

Pricing, plan by plan

Tock

$199/month
  • Basic$199/month
    • Reservations
    • Basic features
  • Plus$699/month
    • Events
    • Prepaid
    • Marketing
  • ProFree
    • Custom pricing
    • Full features

HotSchedules

$2/employee/month
  • Scheduling$2/employee/month
    • Scheduling
    • Communication
  • EnterpriseFree
    • Custom pricing
    • Full platform

Which should you pick?

Choose Tock if

  • You need reservations.
  • You work on Web, Ios, Android.
  • You also want prepaid bookings.
Tock review

Choose HotSchedules if

  • You need employee scheduling.
  • You work on Web, Ios, Android.
  • You also want time tracking.
HotSchedules review

Questions people ask

Is Tock or HotSchedules better?
Neither clearly leads. Tock starts at $199/month and HotSchedules at $2/employee/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Tock or HotSchedules?
Tock starts at $199/month and HotSchedules at $2/employee/month.
Does Tock or HotSchedules run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Tock best used for?
Tock is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what HotSchedules is typically brought in for.
What can Tock do that HotSchedules cannot?
Tock covers Reservations, Prepaid bookings, Event ticketing, Experiences. HotSchedules covers Employee scheduling, Time tracking, Team messaging, Labor forecasting. Both handle Web support, Ios support, Android support.
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