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Beauty & Salon · head to head

SuperSalon vs Genbook

S

SuperSalon

Beauty & Salon

Enterprise-grade salon software for larger operations

From
€200/month
Rated
-
Full reviewWebsite
Genbook logo

Genbook

Beauty & Salon

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SuperSalon the vendor's own homepage as captured by the Internet Archive on 3 January 2022 stated 'SuperSalon is now a part of Zenoti,' confirming in the vendor's own words that SuperSalon (formerly ProPoint Solutions, LLC) was acquired by Zenoti; no independent SuperSalon pricing survives and the page offers only a demo request under the Zenoti brand; Genbook limited documentation and onboarding tutorials for new users
  • They diverge on capability: SuperSalon covers Multi-location management, Genbook covers Online booking.

Where they differ

Only the attributes on which SuperSalon and Genbook actually diverge.

Attributes where SuperSalon and Genbook differ
AttributeSuperSalonGenbook
Starting price€200/month$29/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, Android, Api, White-labelWeb, Mobile
Founded20102006

Identical on both: free tier (No), user rating (Not yet rated), category (Beauty & Salon).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SuperSalon

  • Multi-location management
  • Advanced appointment booking
  • Complex staff scheduling
  • CRM system
  • Advanced POS
  • Inventory management
  • Comprehensive reporting
  • Financial analytics

Only in Genbook

  • Online booking
  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps

Both cover

  • Stripe
  • QuickBooks
  • Facebook

What people use each for

The jobs each tool is most often brought in to do.

SuperSalon

  • Multi-location managementnot Genbook
  • Enterprise reportingnot Genbook
  • Complex schedulingnot Genbook
  • CRM and loyalty programsnot Genbook

Genbook

  • Getting more clientsnot SuperSalon
  • Managing reviewsnot SuperSalon
  • Online bookingnot SuperSalon
  • Building reputationnot SuperSalon

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SuperSalon

  • The vendor's own homepage as captured by the Internet Archive on 3 January 2022 stated 'SuperSalon is now a part of Zenoti,' confirming in the vendor's own words that SuperSalon (formerly ProPoint Solutions, LLC) was acquired by Zenoti; no independent SuperSalon pricing survives and the page offers only a demo request under the Zenoti brand

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Pricing, plan by plan

SuperSalon

€200/month
  • Professional$200/month
    • Single location management
    • Appointment booking
    • Staff management
  • Enterprise$400/month
    • Multi-location support
    • Advanced staff scheduling
    • CRM system
  • CustomFree
    • Custom configurations
    • Dedicated account manager
    • White-label options

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Which should you pick?

Choose SuperSalon if

  • You need multi-location management.
  • You work on Web, Ios, Android, Api, White-label.
  • You also want advanced appointment booking.
SuperSalon review

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Questions people ask

Is SuperSalon or Genbook better?
Neither clearly leads. SuperSalon starts at €200/month and Genbook at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SuperSalon or Genbook?
SuperSalon starts at €200/month and Genbook at $29/month.
Does SuperSalon or Genbook run on more platforms?
SuperSalon runs on Web, Ios, Android, Api, White-label. Genbook runs on Web, Mobile.
What is SuperSalon best used for?
SuperSalon is most often used for multi-location management, enterprise reporting, complex scheduling, crm and loyalty programs. Of those, multi-location management and enterprise reporting are not what Genbook is typically brought in for.
What can SuperSalon do that Genbook cannot?
SuperSalon covers Multi-location management, Advanced appointment booking, Complex staff scheduling, CRM system. Genbook covers Online booking, Review collection, Client management, Payment processing. Both handle Stripe, QuickBooks, Facebook.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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