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Software · head to head

Shop-Ware vs AutoVitals

Shop-Ware logo

Shop-Ware

Software

Cloud-based shop management system

From
$79/month
Rated
-
Full reviewWebsite
AutoVitals logo

AutoVitals

Software

Digital inspection and shop management

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Shop-Ware the Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.; AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
  • They diverge on capability: Shop-Ware covers Work order management, AutoVitals covers Digital inspections.

Where they differ

Only the attributes on which Shop-Ware and AutoVitals actually diverge.

Attributes where Shop-Ware and AutoVitals differ
AttributeShop-WareAutoVitals
Starting price$79/month$199/month
PlatformsWeb, Mobile, AppWeb, Mobile, App, Tablet
Founded20052011

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shop-Ware

  • Work order management
  • Customer database
  • Vehicle history
  • Scheduling
  • Invoicing
  • Business analytics
  • Accounting software
  • Customer portals

Only in AutoVitals

  • Digital inspections
  • Photo documentation
  • Video capability
  • Customer reports
  • Shop management
  • Work order tracking
  • DMS systems
  • Customer communication

Both cover

  • Customer portal
  • Mobile application
  • Payment processors
  • Email services
  • SMS messaging
  • Mobile apps
  • Third-party tools
  • SSL encryption
  • Secure authentication
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Shop-Ware

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

AutoVitals

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shop-Ware

  • The Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.

AutoVitals

  • The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.

Pricing, plan by plan

Shop-Ware

$79/month
  • Startup$79/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$159/month
    • Everything in Startup
    • Advanced reports
    • Scheduling
  • Enterprise$299/month
    • Everything in Professional
    • Multi-location
    • API access

AutoVitals

$199/month
  • Essential$199/month
    • Digital inspections
    • Photo documentation
    • Customer reports
  • Professional$399/month
    • Everything in Essential
    • Shop management
    • Customer portal
  • Enterprise$699/month
    • Everything in Professional
    • Multi-location
    • Custom integration

Which should you pick?

Choose Shop-Ware if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
Shop-Ware review

Choose AutoVitals if

  • You need digital inspections.
  • You work on Web, Mobile, App, Tablet.
  • You also want photo documentation.
AutoVitals review

Questions people ask

Is Shop-Ware or AutoVitals better?
Neither clearly leads. Shop-Ware starts at $79/month and AutoVitals at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shop-Ware or AutoVitals?
Shop-Ware starts at $79/month and AutoVitals at $199/month.
Does Shop-Ware or AutoVitals run on more platforms?
Shop-Ware runs on Web, Mobile, App. AutoVitals runs on Web, Mobile, App, Tablet.
What is Shop-Ware best used for?
Shop-Ware is most often used for dealership management, service scheduling, inventory management, sales operations.
What can Shop-Ware do that AutoVitals cannot?
Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling. AutoVitals covers Digital inspections, Photo documentation, Video capability, Customer reports. Both handle Customer portal, Mobile application, Payment processors, Email services.
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