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Technology · head to head

Productboard vs Redash

Productboard logo

Productboard

Technology

Product management system that helps you understand what customers need

From
Free
Rated
-
Full reviewWebsite
Redash logo

Redash

Spreadsheet & Data

Connect and visualize your data

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Productboard per-maker pricing escalates quickly for larger product organizations; Redash a basic self-hosted deployment needs a minimum of 4GB of RAM, and more RAM and CPU as background workers and API processes grow
  • They diverge on capability: Productboard covers Customer insights portal, Redash covers SQL Query Editor.

Where they differ

Only the attributes on which Productboard and Redash actually diverge.

Attributes where Productboard and Redash differ
AttributeProductboardRedash
Pricing modelUnknownfreemium
PlatformsWeb, Mobile, APIWeb, Self-hosted, Cloud
CategoryTechnologySpreadsheet & Data
Founded20142013

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Productboard

  • Customer insights portal
  • Feature prioritization
  • Dynamic roadmaps
  • User feedback management
  • Product hierarchy
  • Custom scoring
  • Release planning
  • Stakeholder alignment

Only in Redash

  • SQL Query Editor
  • Multiple Data Sources
  • Visualizations
  • Dashboards
  • Alerts
  • PostgreSQL
  • MySQL
  • BigQuery

What people use each for

The jobs each tool is most often brought in to do.

Productboard

  • Product roadmappingnot Redash
  • Feature prioritizationnot Redash
  • Customer feedback managementnot Redash
  • Stakeholder alignmentnot Redash
  • Product strategynot Redash

Redash

  • Self-hosted SQL query editor and dashboarding over existing databasesnot Productboard
  • Sharing scheduled query results with a team without buying a BI licencenot Productboard

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Productboard

  • Per-maker pricing escalates quickly for larger product organizations
  • Connection to Jira often functions as one-way integration with limitations
  • Manual feedback collection processes are time-consuming and error-prone
  • Lacks strategic product management functions beyond feedback centralization

Redash

  • A basic self-hosted deployment needs a minimum of 4GB of RAM, and more RAM and CPU as background workers and API processes grow
  • The official Docker images were not updated for V10, so the documented route is to deploy a V8 instance and then upgrade it
  • Anyone not using a provided cloud image has to configure the environment variables and secrets by hand

Pricing, plan by plan

Productboard

Free
  • StarterFree
    • 50 feedback notes
    • 1 Teamspace
    • 1 Objective
  • Spark$15/month
    • Feedback portal
    • Prioritization boards
    • Roadmap views

Redash

Free
  • Open SourceFree
    • Full Features
    • Self-hosted
    • Community Support
  • Cloud$49/month
    • Managed Hosting
    • Automatic Updates
    • Support

Which should you pick?

Choose Productboard if

  • You need customer insights portal.
  • You want to start without paying.
  • You work on Web, Mobile, API.
  • You also want feature prioritization.
Productboard review

Choose Redash if

  • You need sql query editor.
  • You want to start without paying.
  • You work on Web, Self-hosted, Cloud.
  • You also want multiple data sources.
Redash review

Questions people ask

Is Productboard or Redash better?
Neither clearly leads. Productboard starts at Free and Redash at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Productboard or Redash?
Productboard starts at Free and Redash at Free.
Does Productboard or Redash run on more platforms?
Productboard runs on Web, Mobile, API. Redash runs on Web, Self-hosted, Cloud.
Can I use Productboard for free?
Both have a free tier, so you can try either at no cost before committing.
What is Productboard best used for?
Productboard is most often used for product roadmapping, feature prioritization, customer feedback management, stakeholder alignment. Of those, product roadmapping and feature prioritization are not what Redash is typically brought in for.
What can Productboard do that Redash cannot?
Productboard covers Customer insights portal, Feature prioritization, Dynamic roadmaps, User feedback management. Redash covers SQL Query Editor, Multiple Data Sources, Visualizations, Dashboards.

Answered from the vendors’ own pages

Productboard: What is included in the Spark plan?

Productboard Spark at USD 15/maker/month (annual) or USD 19/maker/month (monthly) includes the feedback portal, prioritization boards, roadmap views, and AI features. Spark includes 250 AI credits per maker per month.

Source
Productboard: Is there a free plan available?

Yes. Productboard offers a free Starter plan with 50 feedback notes, 1 Teamspace, 1 Objective, and 1 Product Portal.

Source
Productboard: How many AI credits do new users get?

New signups receive 150 free AI credits to trial AI features, plus the included 250 credits per maker per month on paid plans.

Source
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Related pages

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