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Software · head to head

Customer.io vs CVent Events

Customer.io logo

Customer.io

Software

Data-driven messaging for teams getting started, scaling and beyond

From
On request
Rated
-
Full reviewWebsite
CVent Events logo

CVent Events

Software

Enterprise event management by Cvent

From
$1500/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Customer.io essentials plan caps at 5,000 profiles (people and objects) and 1,000,000 monthly emails, with overages billed at $0.12 per 1,000 emails beyond that; CVent Events pricing is by quote only: the pricing page publishes no rate, no minimum and no per seat cost and routes buyers to sales

Where they differ

Only the attributes on which Customer.io and CVent Events actually diverge.

Attributes where Customer.io and CVent Events differ
AttributeCustomer.ioCVent Events
Starting priceOn request$1500/month
PlatformsWebWeb, Ios, Android
FoundedUnknown1999

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Customer.io

Nothing recorded that CVent Events does not also cover.

Only in CVent Events

  • Event registration
  • Mobile event app
  • Attendee hub
  • Event marketing
  • Advanced analytics
  • Salesforce
  • Marketo
  • Microsoft Dynamics

What people use each for

The jobs each tool is most often brought in to do.

Customer.io

No use cases recorded yet. See the Customer.io review.

CVent Events

  • Managing event registration and attendee data for large eventsnot Customer.io
  • Running a virtual or hybrid event attendee hubnot Customer.io
  • Onsite check in and badge printingnot Customer.io

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Customer.io

  • Essentials plan caps at 5,000 profiles (people and objects) and 1,000,000 monthly emails, with overages billed at $0.12 per 1,000 emails beyond that
  • Standard and Premium tiers show custom pricing only, and Enterprise is negotiated rate, so three of the four published tiers require a sales conversation
  • Monthly plans accept credit card only; annual billing via invoice (ACH/wire) requires the annual commitment

CVent Events

  • Pricing is by quote only: the pricing page publishes no rate, no minimum and no per seat cost and routes buyers to sales
  • The Professional tier includes 15 user logins; unlimited logins require Enterprise
  • Professional licenses individual solutions such as Registration, Attendee Hub and OnArrival separately rather than bundling them
  • Bundled access to all solutions requires the Enterprise tier

Pricing, plan by plan

Customer.io

On request

No published plan breakdown. See the Customer.io review.

CVent Events

$1500/month
  • Professional$1500/month
    • Event registration
    • Email marketing
    • Basic analytics
  • Enterprise$4000/month
    • Mobile app
    • Advanced analytics
    • Integrations
  • Ultimate$8000/month
    • Full suite
    • Dedicated support
    • Custom development

Which should you pick?

Choose Customer.io if

Nothing in the data separates Customer.io from CVent Events on the points above - pick on price and on how each one feels to use.

Customer.io review

Choose CVent Events if

  • You need event registration.
  • You work on Web, Ios, Android.
  • You also want mobile event app.
CVent Events review

Questions people ask

Is Customer.io or CVent Events better?
Neither clearly leads. Customer.io starts at On request and CVent Events at $1500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Customer.io or CVent Events?
Customer.io starts at On request and CVent Events at $1500/month.
Does Customer.io or CVent Events run on more platforms?
Customer.io runs on Web. CVent Events runs on Web, Ios, Android.
What can Customer.io do that CVent Events cannot?
CVent Events covers Event registration, Mobile event app, Attendee hub, Event marketing.
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Related pages

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