Is Crazy Egg or Userpilot better?

Neither clearly leads. Crazy Egg starts at $29/month and Userpilot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Crazy Egg or Userpilot?

Userpilot has a free tier; the other does not. Paid plans start at $29/month for Crazy Egg and Free for Userpilot.

Does Crazy Egg or Userpilot run on more platforms?

Crazy Egg runs on Web, API. Userpilot runs on Web, iOS, Android, API.

Can I use Userpilot for free?

Yes. Userpilot has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.

What is Crazy Egg best used for?

Crazy Egg is most often used for click, scroll and move heatmaps on a page, session recordings to see where visitors struggle, a/b testing page variants, snapshot reports comparing behaviour over time. Of those, click, scroll and move heatmaps on a page and session recordings to see where visitors struggle are not what Userpilot is typically brought in for.

What can Crazy Egg do that Userpilot cannot?

Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing.

Software · head to head

Crazy Egg vs Userpilot

Crazy Egg

Software

Website optimization with heatmaps

From: $29/month
Rated: -

Full review Website

Userpilot

Software

Product analytics and in-app onboarding platform.

From: Free
Rated: -

Full review Website

The short version

Only Userpilot has a free tier, so it costs nothing to try first.
Each has a real cost: Crazy Egg the Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly; Userpilot starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier

Where they differ

Only the attributes on which Crazy Egg and Userpilot actually diverge.

Attributes where Crazy Egg and Userpilot differ
Attribute	Crazy Egg	Userpilot
Starting price	$29/month	Free
Pricing model	Unknown	subscription
Free tier	No	Yes
Platforms	Web, API	Web, iOS, Android, API
Founded	2006	Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Crazy Egg

Heatmaps
Scrollmaps
Confetti Reports
A/B Testing
Session Recordings
Google Analytics
Shopify
WordPress

Only in Userpilot

Nothing recorded that Crazy Egg does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Crazy Egg

Click, scroll and move heatmaps on a pagenot Userpilot
Session recordings to see where visitors strugglenot Userpilot
A/B testing page variantsnot Userpilot
Snapshot reports comparing behaviour over timenot Userpilot

Userpilot

SaaS companies optimising user onboarding and activationnot Crazy Egg
Product teams collecting user feedback and identifying churn drivers via session replaynot Crazy Egg
Customer success teams using in-app guides and contextual helpnot Crazy Egg
Growth teams orchestrating multi-channel campaigns across email and in-appnot Crazy Egg
Product managers measuring adoption and engagement across user cohortsnot Crazy Egg

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Crazy Egg

The Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
All plans are billed annually rather than monthly
There is no free tier, only a trial
Reaching 500,000 pageviews means the Pro plan at $249 a month

Userpilot

Starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
Large price jump from Starter ($299/mo) to Growth ($849/mo), nearly 3x increase
Growth tier scales to 100,000 MAU but does not publish pricing for higher volumes, requiring Enterprise negotiation
Session replay and mobile engagement are optional add-ons in Growth tier, not included in base pricing
Enterprise pricing not published; custom negotiations required for large-scale deployments

Pricing, plan by plan

Crazy Egg

$29/month

No published plan breakdown. See the Crazy Egg review.

Userpilot

Free

Starter$299/month
- Up to 2,000 monthly active users
- In-app engagement
- User segmentation
Growth$849/month (marked 'Most Popular')
- 2,000 to 100,000 monthly active users
- All Starter features
- Advanced product analytics
Enterprise$null/variable
- Custom monthly active user levels
- All Growth features
- Premium integrations

Which should you pick?

Choose Crazy Egg if

You need heatmaps.
You work on Web, API.
You also want scrollmaps.

Crazy Egg review

Choose Userpilot if

You want to start without paying.
You work on Web, iOS, Android, API.

Userpilot review

Questions people ask

Is Crazy Egg or Userpilot better?: Neither clearly leads. Crazy Egg starts at $29/month and Userpilot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Crazy Egg or Userpilot?: Userpilot has a free tier; the other does not. Paid plans start at $29/month for Crazy Egg and Free for Userpilot.
Does Crazy Egg or Userpilot run on more platforms?: Crazy Egg runs on Web, API. Userpilot runs on Web, iOS, Android, API.
Can I use Userpilot for free?: Yes. Userpilot has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.
What is Crazy Egg best used for?: Crazy Egg is most often used for click, scroll and move heatmaps on a page, session recordings to see where visitors struggle, a/b testing page variants, snapshot reports comparing behaviour over time. Of those, click, scroll and move heatmaps on a page and session recordings to see where visitors struggle are not what Userpilot is typically brought in for.
What can Crazy Egg do that Userpilot cannot?: Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing.

Answered from the vendors’ own pages

Crazy Egg: How is Crazy Egg priced?

Crazy Egg starts at $29/month for 5,000 tracked pageviews and 50 recordings. Pricing scales to $599/month for Enterprise tier. A/B testing available from $99 plan up. Annual billing required with no monthly option. 30-day free trial available.

Source

Userpilot: What is included in the free trial?

Userpilot offers a free 14-day trial without requiring a credit card, providing full access to the Starter tier features.

Source

Crazy Egg: What features does Crazy Egg include?

Crazy Egg provides heatmaps showing user clicks and scrolls, session recordings, A/B testing from the Plus tier up, and unlimited domains and team members across all plans.

Source

Userpilot: Does Userpilot include session replay?

Session replay is available in the Growth tier as an optional add-on for watching real user sessions and identifying friction points.

Source

Crazy Egg: Does Crazy Egg offer a free trial?

Yes, Crazy Egg offers a 30-day free trial for all new users to test heatmaps and session recordings before committing to a paid plan.

Source

Userpilot: What integrations does Userpilot support?

Userpilot integrates with HubSpot, Salesforce, Segment, Google Analytics, Amplitude, Mixpanel, Heap, Zendesk, Intercom and Google Tag Manager. Additional integrations can be requested.

Source

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Crazy Egg vs Userpilot

Crazy Egg

Userpilot

The short version

Where they differ

What each one covers

Only in Crazy Egg

Only in Userpilot

What people use each for

Crazy Egg

Userpilot

Where each one falls short

Crazy Egg

Userpilot

Pricing, plan by plan

Crazy Egg

Userpilot

Which should you pick?

Choose Crazy Egg if

Choose Userpilot if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Crazy Egg

More on Userpilot

Keep looking

Other head to heads