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Software · head to head

ClickUp vs Hotjar

ClickUp logo

ClickUp

Software

One app to replace them all

From
Free
Rated
-
Full reviewWebsite
H

Hotjar

Software

Understand how users behave on your site

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ClickUp the free plan is capped at 60MB of storage, 5 spaces, 1 form and 3 whiteboards, so the limits are structural rather than just a seat count; Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • They diverge on capability: ClickUp covers Multiple view types, Hotjar covers Heatmaps.

Where they differ

Only the attributes on which ClickUp and Hotjar actually diverge.

Attributes where ClickUp and Hotjar differ
AttributeClickUpHotjar
PlatformsWeb, iOS, Android, macOS, WindowsWeb
Founded20172014

Identical on both: starting price (Free), pricing model (Unknown), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClickUp

  • Multiple view types
  • Custom fields
  • Automation
  • Time tracking
  • Goal tracking
  • Document collaboration
  • Whiteboards
  • Mind maps

Only in Hotjar

  • Heatmaps
  • Session recordings
  • Feedback widgets
  • Surveys
  • User interviews
  • Conversion funnels
  • Form analytics
  • Rage click detection

Both cover

  • Slack
  • HubSpot
  • Zapier
  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

ClickUp

  • Project managementnot Hotjar
  • Software developmentnot Hotjar
  • Marketing campaignsnot Hotjar
  • Product roadmapsnot Hotjar
  • Client managementnot Hotjar

Hotjar

  • User behavior analysisnot ClickUp
  • Conversion optimizationnot ClickUp
  • UX researchnot ClickUp
  • Customer feedbacknot ClickUp
  • Usability testingnot ClickUp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClickUp

  • The free plan is capped at 60MB of storage, 5 spaces, 1 form and 3 whiteboards, so the limits are structural rather than just a seat count
  • Gantt charts, time tracking and goals require Unlimited at $7 per user per month billed yearly
  • Automations are rationed by tier, at 5,000 a month on Business and 250,000 on Enterprise
  • SAML SSO, custom roles and HIPAA compliance are Enterprise only
  • AI is charged separately, at $9 per user per month for Brain and $28 for Everything AI
  • Monthly billing is substantially dearer, at $10 and $19 against the yearly rates

Hotjar

  • Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
  • Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
  • Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
  • No mobile app - only web-based access available
  • Not real-time analytics - includes slight data processing delay

Pricing, plan by plan

ClickUp

Free
  • FreeFree
    • Unlimited tasks
    • 60 MB storage
    • Collaborative docs
  • Unlimited$7/user/month
    • Unlimited storage
    • All views
    • Time tracking
  • Business$12/user/month
    • Sprint reporting
    • Private docs
    • All Unlimited features
  • Business Plus$null/custom
    • Advanced features

Hotjar

Free

No published plan breakdown. See the Hotjar review.

Which should you pick?

Choose ClickUp if

  • You need multiple view types.
  • You want to start without paying.
  • You work on Web, iOS, Android, macOS, Windows.
  • You also want custom fields.
ClickUp review

Choose Hotjar if

  • You need heatmaps.
  • You want to start without paying.
  • You also want session recordings.
Hotjar review

Questions people ask

Is ClickUp or Hotjar better?
Neither clearly leads. ClickUp starts at Free and Hotjar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClickUp or Hotjar?
ClickUp starts at Free and Hotjar at Free.
Does ClickUp or Hotjar run on more platforms?
ClickUp runs on Web, iOS, Android, macOS, Windows. Hotjar runs on Web.
Can I use ClickUp for free?
Both have a free tier, so you can try either at no cost before committing.
What is ClickUp best used for?
ClickUp is most often used for project management, software development, marketing campaigns, product roadmaps. Of those, project management and software development are not what Hotjar is typically brought in for.
What can ClickUp do that Hotjar cannot?
ClickUp covers Multiple view types, Custom fields, Automation, Time tracking. Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys. Both handle Slack, HubSpot, Zapier, SOC2.

Answered from the vendors’ own pages

ClickUp: How many views does ClickUp support?

ClickUp includes List, Table, Board, Calendar, Gantt, and Inbox views, plus Whiteboards for collaboration and multiple specialized views for different workflows.

Source
Hotjar: Does Hotjar have a free tier?

Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.

Source
ClickUp: What is ClickUp Brain?

ClickUp Brain is the AI feature providing workspace Q&A, task summaries, and AI-powered automation available as an add-on at $9 or $28/user/month depending on usage.

Source
Hotjar: Can I export my data from Hotjar?

Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.

Source
ClickUp: How long does it take to set up ClickUp?

Initial setup typically takes 2-4 weeks depending on team size and complexity needs, which is longer than Monday.com (1-2 days) but necessary for ClickUp's flexibility.

Source
Hotjar: Does Hotjar provide real-time analytics?

No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.

Source
ClickUp: Does ClickUp have built-in time tracking?

Yes, time tracking is included in the first paid plan (Unlimited) at $7/user/month, allowing teams to track project hours without additional tools.

Source
Hotjar: What integrations does Hotjar support?

Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.

Source
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