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Triple Whale vs Crazy Egg

Triple Whale logo

Triple Whale

Software

The operating system for e-commerce

From
Free
Rated
-
Full reviewWebsite
Crazy Egg logo

Crazy Egg

Software

Website optimization with heatmaps

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only Triple Whale has a free tier, so it costs nothing to try first.
  • Each has a real cost: Triple Whale shopify-first focus limits functionality for multi-platform ecommerce operations beyond Shopify ecosystem; Crazy Egg the Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
  • They diverge on capability: Triple Whale covers First-party attribution, Crazy Egg covers Heatmaps.

Where they differ

Only the attributes on which Triple Whale and Crazy Egg actually diverge.

Attributes where Triple Whale and Crazy Egg differ
AttributeTriple WhaleCrazy Egg
Starting priceFree$29/month
Free tierYesNo
PlatformsWebWeb, API
Founded20212006

Identical on both: pricing model (Unknown), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Triple Whale

  • First-party attribution
  • Real-time dashboard
  • Creative analytics
  • Sonar AI assistant
  • Pixel tracking
  • Profit tracking
  • Cohort analysis
  • Benchmarking

Only in Crazy Egg

  • Heatmaps
  • Scrollmaps
  • Confetti Reports
  • A/B Testing
  • Session Recordings
  • Google Analytics
  • WordPress
  • Squarespace

Both cover

  • Shopify
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Triple Whale

  • Marketing analyticsnot Crazy Egg
  • Attribution trackingnot Crazy Egg
  • Profit optimizationnot Crazy Egg
  • Creative testingnot Crazy Egg

Crazy Egg

  • Click, scroll and move heatmaps on a pagenot Triple Whale
  • Session recordings to see where visitors strugglenot Triple Whale
  • A/B testing page variantsnot Triple Whale
  • Snapshot reports comparing behaviour over timenot Triple Whale

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Triple Whale

  • Shopify-first focus limits functionality for multi-platform ecommerce operations beyond Shopify ecosystem
  • Creative analytics and advanced features sold as add-ons beyond base plan pricing
  • GMV-based pricing for larger brands creates unpredictable costs at scale

Crazy Egg

  • The Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
  • All plans are billed annually rather than monthly
  • There is no free tier, only a trial
  • Reaching 500,000 pageviews means the Pro plan at $249 a month

Pricing, plan by plan

Triple Whale

Free
  • Founders DashboardFree
    • Basic analytics
    • Dashboard access
  • Starter$179/month
    • Multi-touch attribution
    • Sonar Send
    • Analytics dashboard
  • Advanced$259/month
    • All Starter features
    • Advanced analytics
    • Add-ons available

Crazy Egg

$29/month

No published plan breakdown. See the Crazy Egg review.

Which should you pick?

Choose Triple Whale if

  • You need first-party attribution.
  • You want to start without paying.
  • You also want real-time dashboard.
Triple Whale review

Choose Crazy Egg if

  • You need heatmaps.
  • You work on Web, API.
  • You also want scrollmaps.
Crazy Egg review

Questions people ask

Is Triple Whale or Crazy Egg better?
Neither clearly leads. Triple Whale starts at Free and Crazy Egg at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Triple Whale or Crazy Egg?
Triple Whale has a free tier; the other does not. Paid plans start at Free for Triple Whale and $29/month for Crazy Egg.
Does Triple Whale or Crazy Egg run on more platforms?
Triple Whale runs on Web. Crazy Egg runs on Web, API.
Can I use Triple Whale for free?
Yes. Triple Whale has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.
What is Triple Whale best used for?
Triple Whale is most often used for marketing analytics, attribution tracking, profit optimization, creative testing. Of those, marketing analytics and attribution tracking are not what Crazy Egg is typically brought in for.
What can Triple Whale do that Crazy Egg cannot?
Triple Whale covers First-party attribution, Real-time dashboard, Creative analytics, Sonar AI assistant. Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing. Both handle Shopify, Web support.

Answered from the vendors’ own pages

Triple Whale: What is Triple Whale's pricing structure?

Triple Whale offers a free Founders Dashboard, Starter plan at $179/month, Advanced plan at $259/month, and Custom plans starting at $539/month. Brands above $5M GMV use GMV-based pricing, with brands at $10M-$15M GMV paying approximately $1,849/month.

Source
Crazy Egg: How is Crazy Egg priced?

Crazy Egg starts at $29/month for 5,000 tracked pageviews and 50 recordings. Pricing scales to $599/month for Enterprise tier. A/B testing available from $99 plan up. Annual billing required with no monthly option. 30-day free trial available.

Source
Triple Whale: Does Triple Whale integrate with Shopify?

Yes. Triple Whale is a Shopify-focused analytics platform that natively integrates with Shopify stores and connects to Meta, Google, and TikTok for multi-touch attribution.

Source
Crazy Egg: What features does Crazy Egg include?

Crazy Egg provides heatmaps showing user clicks and scrolls, session recordings, A/B testing from the Plus tier up, and unlimited domains and team members across all plans.

Source
Triple Whale: What AI features does Triple Whale offer?

Triple Whale includes Moby Actions for automated operations like pausing underperforming ad sets and sending segments to Klaviyo, plus Compass with MMM, incrementality testing, and AI agent suite capabilities.

Source
Crazy Egg: Does Crazy Egg offer a free trial?

Yes, Crazy Egg offers a 30-day free trial for all new users to test heatmaps and session recordings before committing to a paid plan.

Source
Triple Whale: Is there a free plan?

Yes. Triple Whale offers a free Founders Dashboard for basic analytics access, but advanced features and full attribution require paid plans.

Source
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