Software · head to head
ShotSpotter vs CivicPlus
The short version
- Each has a real cost: ShotSpotter shotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com; CivicPlus pricing not published, available by custom quote only
- They diverge on capability: ShotSpotter covers Gunshot Detection, CivicPlus covers Government Websites.
Where they differ
Only the attributes on which ShotSpotter and CivicPlus actually diverge.
| Attribute | ShotSpotter | CivicPlus |
|---|---|---|
| Starting price | $5000/month | On request |
| Pricing model | subscription | quote |
| Founded | 1996 | 2001 |
Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ShotSpotter
- Gunshot Detection
- Location Triangulation
- Real-time Alerts
- Forensic Analysis
- Historical Data
- CAD Systems
- 911 Centers
- Camera Systems
Only in CivicPlus
- Government Websites
- Agenda Management
- Mass Notifications
- Online Forms
- Social Media Management
- GovDelivery
Both cover
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
ShotSpotter
- Gunshot detection and location alerting for police departmentsnot CivicPlus
- Directing patrol response to outdoor firearm dischargesnot CivicPlus
- Building incident data for law enforcement analysisnot CivicPlus
CivicPlus
- Government website and communication platformnot ShotSpotter
- Civic engagement and public sector solutionsnot ShotSpotter
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ShotSpotter
- ShotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
- No pricing is published; the site routes to contact and demo requests with no published rate, minimum or cost driver
- The service depends on an acoustic sensor array installed across a defined coverage area rather than being software alone
CivicPlus
- Pricing not published, available by custom quote only
- No standardised pricing tiers available
Pricing, plan by plan
ShotSpotter
$5000/month- Detection Service$5000/month
- Gunshot Detection
- Real-time Alerts
- Forensic Reports
CivicPlus
On requestNo published plan breakdown. See the CivicPlus review.
Which should you pick?
Choose ShotSpotter if
- You need gunshot detection.
- You work on Web, Ios, Android.
- You also want location triangulation.
Choose CivicPlus if
- You need government websites.
- You work on Web, Ios, Android.
- You also want agenda management.
Questions people ask
- Is ShotSpotter or CivicPlus better?
- Neither clearly leads. ShotSpotter starts at $5000/month and CivicPlus at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ShotSpotter or CivicPlus?
- ShotSpotter starts at $5000/month and CivicPlus at On request.
- Does ShotSpotter or CivicPlus run on more platforms?
- Both run on Web, Ios, Android, so platform support will not decide this one for you.
- What is ShotSpotter best used for?
- ShotSpotter is most often used for gunshot detection and location alerting for police departments, directing patrol response to outdoor firearm discharges, building incident data for law enforcement analysis. Of those, gunshot detection and location alerting for police departments and directing patrol response to outdoor firearm discharges are not what CivicPlus is typically brought in for.
- What can ShotSpotter do that CivicPlus cannot?
- ShotSpotter covers Gunshot Detection, Location Triangulation, Real-time Alerts, Forensic Analysis. CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. Both handle Web support, Ios support, Android support.
Related pages
More on ShotSpotter
Keep looking
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