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Automotive · head to head

DealerSocket vs Shop-Ware

DealerSocket logo

DealerSocket

Automotive

Drive dealership success

From
On request
Rated
-
Full reviewWebsite
Shop-Ware logo

Shop-Ware

Automotive

Cloud-based shop management system

From
$279/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DealerSocket pricing is not published for any of its CRM, inventory, or DMS products; buyers must speak with a sales rep for a quote; Shop-Ware pricing structured per location
  • They diverge on capability: DealerSocket covers Customer CRM, Shop-Ware covers Work order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which DealerSocket and Shop-Ware actually diverge.

Attributes where DealerSocket and Shop-Ware differ
AttributeDealerSocketShop-Ware
Starting priceOn request$279/month
Pricing modelquotesubscription
PlatformsWeb, Ios, Android, ApiWeb, Mobile, App
Founded20012005

Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DealerSocket

  • Customer CRM
  • Lead management
  • Inventory management
  • Desking tools
  • Marketing automation
  • Digital retail
  • Analytics dashboard
  • Mobile app

Only in Shop-Ware

  • Work order management
  • Customer database
  • Vehicle history
  • Scheduling
  • Invoicing
  • Customer portal
  • Mobile application
  • Business analytics

Both cover

  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

DealerSocket

  • Auto dealerships managing CRM, inventory pricing, and lead workflows across a suite of dealership productsnot Shop-Ware

Shop-Ware

  • Dealership Managementnot DealerSocket
  • Service Schedulingnot DealerSocket
  • Inventory Managementnot DealerSocket
  • Sales Operationsnot DealerSocket
  • Customer Relationshipnot DealerSocket

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DealerSocket

  • Pricing is not published for any of its CRM, inventory, or DMS products; buyers must speak with a sales rep for a quote

Shop-Ware

  • Pricing structured per location
  • Data migration fees apply
  • Accounting integration fees apply

Pricing, plan by plan

DealerSocket

On request
  • CRM$undefined/month
    • Lead management
    • Sales desking
    • Activity tracking
  • Inventory+$undefined/month
    • Inventory management
    • Pricing tools
    • Photo management
  • Complete Platform$undefined/month
    • Full CRM
    • Inventory+
    • Digital retail

Shop-Ware

$279/month
  • Startup$279/month
    • Unlimited users
    • AI Parts Matrix
    • DVX
  • Pro$389/month
    • Startup features
    • Unlimited two-way texting
    • MOTOR Labor Guide
  • Master$499/month
    • Pro features
    • Business Analytics Suite
    • Monthly inventory value tracking
  • Ultimate+$999/month
    • Master features
    • High performance website
    • Search engine optimization

Which should you pick?

Choose DealerSocket if

  • You need customer crm.
  • You work on Web, Ios, Android, Api.
  • You also want lead management.
DealerSocket review

Choose Shop-Ware if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
Shop-Ware review

Questions people ask

Is DealerSocket or Shop-Ware better?
Neither clearly leads. DealerSocket starts at On request and Shop-Ware at $279/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DealerSocket or Shop-Ware?
DealerSocket starts at On request and Shop-Ware at $279/month.
Does DealerSocket or Shop-Ware run on more platforms?
DealerSocket runs on Web, Ios, Android, Api. Shop-Ware runs on Web, Mobile, App.
What is DealerSocket best used for?
DealerSocket is most often used for auto dealerships managing crm, inventory pricing, and lead workflows across a suite of dealership products. Of those, auto dealerships managing crm, inventory pricing, and lead workflows across a suite of dealership products is not what Shop-Ware is typically brought in for.
What can DealerSocket do that Shop-Ware cannot?
DealerSocket covers Customer CRM, Lead management, Inventory management, Desking tools. Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling. Both handle Data encryption.

Answered from the vendors’ own pages

DealerSocket: Does DealerSocket publish pricing on their website?

No, DealerSocket does not disclose pricing on their homepage. Pricing information is available only through direct contact with their sales team.

Source
Shop-Ware: How much does Shop-Ware cost?

Shop-Ware pricing ranges from $279/month for Startup to $999/month for Ultimate+. Annual billing offers discounts: $251/month for Startup, $350/month for Pro, $449/month for Master, and $899/month for Ultimate+.

Source
DealerSocket: How do I get a pricing quote for DealerSocket?

Contact DealerSocket through the 'Speak with an expert' call-to-action on their website, or call their sales line at 888-655-1435.

Source
Shop-Ware: What is included in the Shop-Ware Startup plan?

The Startup plan ($279/month) includes unlimited users, AI Parts Matrix, DVX, Maintenance Builder, and limited two-way texting.

Source
DealerSocket: What solutions does DealerSocket offer?

DealerSocket provides CRM, DealerFire, PrecisePrice inventory management, Inventory+, IDMS, and RevenueRadar solutions for dealerships.

Source
Shop-Ware: What features does the Master plan add to Shop-Ware?

Master ($499/month) adds Business Analytics Suite, monthly inventory value and gross profit tracking, and coaching dashboards compared to the Pro plan.

Source
Shop-Ware: What makes Shop-Ware Ultimate+ different from Master?

Ultimate+ ($999/month) includes a high-performance website, SEO, Google Ads enablement, call tracking, CRM, and online service scheduling beyond Master's features.

Source
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