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Software · head to head

Shop-Ware vs DealerSocket

Shop-Ware logo

Shop-Ware

Software

Cloud-based shop management system

From
$79/month
Rated
-
Full reviewWebsite
DealerSocket logo

DealerSocket

Software

Drive dealership success

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Shop-Ware the Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.; DealerSocket pricing is not published for any of its CRM, inventory, or DMS products; buyers must speak with a sales rep for a quote
  • They diverge on capability: Shop-Ware covers Work order management, DealerSocket covers Customer CRM.

Where they differ

Only the attributes on which Shop-Ware and DealerSocket actually diverge.

Attributes where Shop-Ware and DealerSocket differ
AttributeShop-WareDealerSocket
Starting price$79/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, AppWeb, Ios, Android, Api
Founded20052001

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Shop-Ware

  • Work order management
  • Customer database
  • Vehicle history
  • Scheduling
  • Invoicing
  • Customer portal
  • Mobile application
  • Business analytics

Only in DealerSocket

  • Customer CRM
  • Lead management
  • Inventory management
  • Desking tools
  • Marketing automation
  • Digital retail
  • Analytics dashboard
  • Mobile app

Both cover

  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Shop-Ware

  • Dealership Managementnot DealerSocket
  • Service Schedulingnot DealerSocket
  • Inventory Managementnot DealerSocket
  • Sales Operationsnot DealerSocket
  • Customer Relationshipnot DealerSocket

DealerSocket

  • Auto dealerships managing CRM, inventory pricing, and lead workflows across a suite of dealership productsnot Shop-Ware

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Shop-Ware

  • The Internet Archive's capture of Shop-Ware's packages page on 4 November 2024 listed Startup at $249/month ($224/month billed annually), Pro at $379/month ($341 annual), Master at $499/month ($449 annual), and Ultimate at $799/month ($719 annual); each tier confirmed as unlimited users with escalating feature sets from AI Parts Matrix up to SEO and pay-per-click services on Ultimate.

DealerSocket

  • Pricing is not published for any of its CRM, inventory, or DMS products; buyers must speak with a sales rep for a quote

Pricing, plan by plan

Shop-Ware

$79/month
  • Startup$79/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$159/month
    • Everything in Startup
    • Advanced reports
    • Scheduling
  • Enterprise$299/month
    • Everything in Professional
    • Multi-location
    • API access

DealerSocket

On request
  • CRM$undefined/month
    • Lead management
    • Sales desking
    • Activity tracking
  • Inventory+$undefined/month
    • Inventory management
    • Pricing tools
    • Photo management
  • Complete Platform$undefined/month
    • Full CRM
    • Inventory+
    • Digital retail

Which should you pick?

Choose Shop-Ware if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want customer database.
Shop-Ware review

Choose DealerSocket if

  • You need customer crm.
  • You work on Web, Ios, Android, Api.
  • You also want lead management.
DealerSocket review

Questions people ask

Is Shop-Ware or DealerSocket better?
Neither clearly leads. Shop-Ware starts at $79/month and DealerSocket at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Shop-Ware or DealerSocket?
Shop-Ware starts at $79/month and DealerSocket at On request.
Does Shop-Ware or DealerSocket run on more platforms?
Shop-Ware runs on Web, Mobile, App. DealerSocket runs on Web, Ios, Android, Api.
What is Shop-Ware best used for?
Shop-Ware is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what DealerSocket is typically brought in for.
What can Shop-Ware do that DealerSocket cannot?
Shop-Ware covers Work order management, Customer database, Vehicle history, Scheduling. DealerSocket covers Customer CRM, Lead management, Inventory management, Desking tools. Both handle Data encryption.
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