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Software · head to head

ProDemand vs AutoVitals

ProDemand logo

ProDemand

Software

Shop management for collision and mechanical repair

From
$149/month
Rated
-
Full reviewWebsite
AutoVitals logo

AutoVitals

Software

Digital inspection and shop management

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ProDemand the initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period; AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
  • They diverge on capability: ProDemand covers Work order management, AutoVitals covers Digital inspections.

Where they differ

Only the attributes on which ProDemand and AutoVitals actually diverge.

Attributes where ProDemand and AutoVitals differ
AttributeProDemandAutoVitals
Starting price$149/month$199/month
PlatformsWeb, Mobile, AppWeb, Mobile, App, Tablet
Founded20002011

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ProDemand

  • Work order management
  • Estimating tools
  • Parts ordering
  • Scheduling
  • Reporting and analytics
  • Parts suppliers
  • Insurance systems
  • CRM tools

Only in AutoVitals

  • Digital inspections
  • Photo documentation
  • Video capability
  • Customer reports
  • Shop management
  • Work order tracking
  • DMS systems
  • Social media

Both cover

  • Customer portal
  • Mobile application
  • Customer communication
  • Payment processors
  • Email services
  • SMS messaging
  • Mobile apps
  • SSL encryption
  • Secure authentication
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

ProDemand

  • Looking up OEM repair procedures, wiring diagrams and technical service bulletinsnot AutoVitals
  • Building repair estimates from labour times and parts pricingnot AutoVitals
  • Searching real world fixes contributed from repair order datanot AutoVitals

AutoVitals

  • Dealership Managementnot ProDemand
  • Service Schedulingnot ProDemand
  • Inventory Managementnot ProDemand
  • Sales Operationsnot ProDemand
  • Customer Relationshipnot ProDemand

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ProDemand

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • No subscription price is published on the ProDemand product pages; ordering routes to a separate storefront

AutoVitals

  • The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.

Pricing, plan by plan

ProDemand

$149/month
  • Essentials$149/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$299/month
    • Everything in Essentials
    • Advanced reporting
    • Multi-location
  • Enterprise$499/month
    • Everything in Professional
    • Custom integration
    • Dedicated support

AutoVitals

$199/month
  • Essential$199/month
    • Digital inspections
    • Photo documentation
    • Customer reports
  • Professional$399/month
    • Everything in Essential
    • Shop management
    • Customer portal
  • Enterprise$699/month
    • Everything in Professional
    • Multi-location
    • Custom integration

Which should you pick?

Choose ProDemand if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want estimating tools.
ProDemand review

Choose AutoVitals if

  • You need digital inspections.
  • You work on Web, Mobile, App, Tablet.
  • You also want photo documentation.
AutoVitals review

Questions people ask

Is ProDemand or AutoVitals better?
Neither clearly leads. ProDemand starts at $149/month and AutoVitals at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ProDemand or AutoVitals?
ProDemand starts at $149/month and AutoVitals at $199/month.
Does ProDemand or AutoVitals run on more platforms?
ProDemand runs on Web, Mobile, App. AutoVitals runs on Web, Mobile, App, Tablet.
What is ProDemand best used for?
ProDemand is most often used for looking up oem repair procedures, wiring diagrams and technical service bulletins, building repair estimates from labour times and parts pricing, searching real world fixes contributed from repair order data. Of those, looking up oem repair procedures, wiring diagrams and technical service bulletins and building repair estimates from labour times and parts pricing are not what AutoVitals is typically brought in for.
What can ProDemand do that AutoVitals cannot?
ProDemand covers Work order management, Estimating tools, Parts ordering, Scheduling. AutoVitals covers Digital inspections, Photo documentation, Video capability, Customer reports. Both handle Customer portal, Mobile application, Customer communication, Payment processors.
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Related pages

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