Softwr

Government & Public Sector · head to head

OpenCities vs CityView

OpenCities logo

OpenCities

Government & Public Sector

Digital Government Experience Platform

From
$500/month
Rated
-
Full reviewWebsite
CityView logo

CityView

Government & Public Sector

Community Development Software

From
$10000/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OpenCities population-based pricing model limits scalability for growing municipalities; CityView high implementation and licensing costs for smaller municipalities
  • They diverge on capability: OpenCities covers Website Management, CityView covers Building Permits.

Where they differ

Only the attributes on which OpenCities and CityView actually diverge.

Attributes where OpenCities and CityView differ
AttributeOpenCitiesCityView
Starting price$500/month$10000/year
Pricing modelsubscriptionUnknown
PlatformsWeb, MobileWeb
Founded20081976

Identical on both: free tier (No), user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OpenCities

  • Website Management
  • Digital Forms
  • Search Optimization
  • Accessibility Compliance
  • Analytics
  • Salesforce
  • Microsoft 365
  • Google Analytics

Only in CityView

  • Building Permits
  • Business Licensing
  • Code Enforcement
  • Inspections Management
  • Online Citizen Portal
  • Esri ArcGIS
  • Microsoft Office
  • Payment Gateways

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

OpenCities

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

CityView

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OpenCities

  • Population-based pricing model limits scalability for growing municipalities
  • No self-hosted or on-premises deployment option
  • Limited code customization without vendor support

CityView

  • High implementation and licensing costs for smaller municipalities
  • Complex setup and customization requiring expert assistance

Pricing, plan by plan

OpenCities

$500/month
  • Government Platform$500/month
    • Website CMS
    • Digital Forms
    • Accessibility

CityView

$10000/year

No published plan breakdown. See the CityView review.

Which should you pick?

Choose OpenCities if

  • You need website management.
  • You work on Web, Mobile.
  • You also want digital forms.
OpenCities review

Choose CityView if

  • You need building permits.
  • You also want business licensing.
CityView review

Questions people ask

Is OpenCities or CityView better?
Neither clearly leads. OpenCities starts at $500/month and CityView at $10000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OpenCities or CityView?
OpenCities starts at $500/month and CityView at $10000/year.
Does OpenCities or CityView run on more platforms?
OpenCities runs on Web, Mobile. CityView runs on Web.
What is OpenCities best used for?
OpenCities is most often used for citizen services, records management, public safety, civic engagement.
What can OpenCities do that CityView cannot?
OpenCities covers Website Management, Digital Forms, Search Optimization, Accessibility Compliance. CityView covers Building Permits, Business Licensing, Code Enforcement, Inspections Management. Both handle Web support.

Answered from the vendors’ own pages

OpenCities: Does OpenCities work offline?

No, OpenCities is a cloud-based SaaS platform that requires an internet connection. All editing and management is done through web browsers.

Source
CityView: Is CityView cloud-based or on-premise?

CityView offers both cloud-based SaaS deployments and on-premise options depending on municipality preference and requirements.

Source
OpenCities: What accessibility standards does OpenCities meet?

OpenCities is maintained to comply with WCAG AA requirements, ensuring equitable access to government services and information for all residents.

Source
CityView: What modules are included?

CityView Suite includes Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering modules.

Source
OpenCities: Can I integrate OpenCities with other government systems?

Yes. OpenCities integrates with Google Analytics, govDelivery for notifications, EngagementHQ for feedback collection, Legistar for meeting management, and Active Directory for intranet workflows.

Source
CityView: How long has CityView been in the market?

CityView has over 40 years of experience serving local governments with community development and municipal land management solutions.

Source
CityView: What is the pricing structure?

CityView pricing ranges from $10,000 to $75,000+ per year for mid-sized municipalities, or approximately $100 to $250 per user per month for SaaS deployments, depending on modules selected.

Source
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Related pages

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