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Software · head to head

New Relic vs Ubiquiti UniFi

New Relic logo

New Relic

Software

Observability made simple

From
Free
Rated
-
Full reviewWebsite
U

Ubiquiti UniFi

Software

Effortlessly manage 100+ APs in the same way you manage an individual AP

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only New Relic has a free tier, so it costs nothing to try first.
  • Each has a real cost: New Relic data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult; Ubiquiti UniFi product page states no licensing fees but publishes no hardware price; buyers must go to the Ubiquiti Store or an authorized distributor for a figure

Where they differ

Only the attributes on which New Relic and Ubiquiti UniFi actually diverge.

Attributes where New Relic and Ubiquiti UniFi differ
AttributeNew RelicUbiquiti UniFi
Starting priceFreeOn request
Pricing modelUnknownone-time
Free tierYesNo
PlatformsWeb, Api, MobileWeb
Founded2008Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in New Relic

  • APM
  • Infrastructure Monitoring
  • Log Management
  • Browser Monitoring
  • Synthetic Monitoring
  • Mobile Monitoring
  • Kubernetes Monitoring
  • AI Ops

Only in Ubiquiti UniFi

Nothing recorded that New Relic does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

New Relic

  • Application monitoringnot Ubiquiti UniFi
  • Infrastructure monitoringnot Ubiquiti UniFi
  • Error trackingnot Ubiquiti UniFi
  • Performance optimizationnot Ubiquiti UniFi

Ubiquiti UniFi

No use cases recorded yet. See the Ubiquiti UniFi review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

New Relic

  • Data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • Core user licensing model adds complexity to pricing with distinction between full platform users and basic users
  • Default logs obfuscation may miss some sensitive patterns requiring custom configuration
  • Retention limits even on paid tiers require additional storage for long-term compliance requirements

Ubiquiti UniFi

  • Product page states no licensing fees but publishes no hardware price; buyers must go to the Ubiquiti Store or an authorized distributor for a figure
  • Newest WiFi 7 access points such as the U7 Pro require compatible UniFi controller hardware or cloud console to manage centrally

Pricing, plan by plan

New Relic

Free

No published plan breakdown. See the New Relic review.

Ubiquiti UniFi

On request

No published plan breakdown. See the Ubiquiti UniFi review.

Which should you pick?

Choose New Relic if

  • You need apm.
  • You want to start without paying.
  • You work on Web, Api, Mobile.
  • You also want infrastructure monitoring.
New Relic review

Choose Ubiquiti UniFi if

Nothing in the data separates Ubiquiti UniFi from New Relic on the points above - pick on price and on how each one feels to use.

Ubiquiti UniFi review

Questions people ask

Is New Relic or Ubiquiti UniFi better?
Neither clearly leads. New Relic starts at Free and Ubiquiti UniFi at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, New Relic or Ubiquiti UniFi?
New Relic has a free tier; the other does not. Paid plans start at Free for New Relic and On request for Ubiquiti UniFi.
Does New Relic or Ubiquiti UniFi run on more platforms?
New Relic runs on Web, Api, Mobile. Ubiquiti UniFi runs on Web.
Can I use New Relic for free?
Yes. New Relic has a free tier, so you can try it without paying. Ubiquiti UniFi starts at On request.
What is New Relic best used for?
New Relic is most often used for application monitoring, infrastructure monitoring, error tracking, performance optimization. Of those, application monitoring and infrastructure monitoring are not what Ubiquiti UniFi is typically brought in for.
What can New Relic do that Ubiquiti UniFi cannot?
New Relic covers APM, Infrastructure Monitoring, Log Management, Browser Monitoring.

Answered from the vendors’ own pages

New Relic: Does New Relic offer a free tier?

Yes, New Relic's free tier is perpetual with no credit card required. It includes 100 GB of free data ingest monthly, one Full Platform User with access to all 50+ capabilities, and unlimited Basic Users for querying and dashboard creation.

Source
New Relic: How much does New Relic cost for paid plans?

Paid plans start at $49 per month per core user. New Relic uses consumption-based pricing where you pay only for what you use. Annual commitment options are available with volume discounts for larger teams.

Source
New Relic: What data retention is included in New Relic's free tier?

The free tier includes a minimum of 8 days data retention for troubleshooting. Paid plans offer extended retention periods and customizable data retention policies.

Source
New Relic: How many integrations does New Relic support?

New Relic provides access to 780+ integrations and unlimited hosts at no additional cost. These include monitoring integrations for various cloud services, databases, and applications.

Source
New Relic: Can I use New Relic to monitor multiple cloud providers?

Yes, New Relic is cloud-agnostic and supports monitoring across AWS, Google Cloud, Azure, and on-premises infrastructure in a single platform.

Source
New Relic: What is New Relic's ownership structure today?

New Relic was acquired by TPG and Francisco Partners on July 31, 2023, for $6.5 billion and transitioned from a publicly traded company to a private company in November 2023.

Source
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