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Software · head to head

Lightspeed Retail vs Nutshell

Lightspeed Retail logo

Lightspeed Retail

Software

Point of sale and retail management system

From
$89/month
Rated
-
Full reviewWebsite
Nutshell logo

Nutshell

Software

Easy CRM for small businesses

From
$30/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Lightspeed Retail high pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features; Nutshell aI usage is metered as outcomes per user per month, from 10 on Foundation to 150 on Enterprise
  • They diverge on capability: Lightspeed Retail covers Point of sale, Nutshell covers Contact management.

Where they differ

Only the attributes on which Lightspeed Retail and Nutshell actually diverge.

Attributes where Lightspeed Retail and Nutshell differ
AttributeLightspeed RetailNutshell
Starting price$89/month$30/month
Pricing modelUnknownsubscription
PlatformsWeb, iPad, Cloud-basedWeb
Founded20052009

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lightspeed Retail

  • Point of sale
  • Inventory management
  • Customer management
  • Omnichannel selling
  • Analytics
  • Employee management
  • Loyalty programs
  • Hardware compatibility

Only in Nutshell

  • Contact management
  • Lead tracking
  • Pipeline management
  • Email integration
  • Task management
  • Reporting
  • Zapier
  • Gmail

What people use each for

The jobs each tool is most often brought in to do.

Lightspeed Retail

No use cases recorded yet. See the Lightspeed Retail review.

Nutshell

  • Sales CRM with pipeline management and email syncnot Lightspeed Retail
  • Running outbound sequences and marketing from the same contact recordsnot Lightspeed Retail

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lightspeed Retail

  • High pricing starts at USD 89/month (Basic plan), escalating to USD 289/month for Plus tier with advanced features
  • Limited integrations with third-party platforms, particularly challenging for Shopify inventory sync
  • Inventory synchronization issues reported with backordered products and bulk updates
  • Customer support response times can be slow despite 24/7 availability
  • System crashes and performance degradation reported during high-traffic periods

Nutshell

  • AI usage is metered as outcomes per user per month, from 10 on Foundation to 150 on Enterprise
  • Custom pipelines are rationed by plan, at 5 on Pro and 10 on Business, with unlimited only on Enterprise at $79 per user per month
  • Sales automation and advanced reporting require the Pro plan at $42 per user per month
  • Four separate add ons sit on top of the seat price: marketing at $49 a month, engagement at $16 per user, prospecting at $37 and proposals at $79
  • SSO and SQL data access are Enterprise only

Pricing, plan by plan

Lightspeed Retail

$89/month
  • Basic$89/month
    • One register
    • Integrated payments
    • Inventory management
  • Core$149/month
    • All Basic features
    • Expanded eCommerce capabilities
    • Phone support access
  • Plus$289/month
    • All Core features
    • API access
    • Custom workflows

Nutshell

$30/month
  • Standard$30/month
    • Contact management
    • Pipeline tracking
    • Basic automation
  • Pro$50/month
    • Everything in Standard
    • Advanced automation
    • Forecasting
  • Plus$100/month
    • Everything in Pro
    • Advanced customization
    • API access

Which should you pick?

Choose Lightspeed Retail if

  • You need point of sale.
  • You work on Web, iPad, Cloud-based.
  • You also want inventory management.
Lightspeed Retail review

Choose Nutshell if

  • You need contact management.
  • You also want lead tracking.
Nutshell review

Questions people ask

Is Lightspeed Retail or Nutshell better?
Neither clearly leads. Lightspeed Retail starts at $89/month and Nutshell at $30/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lightspeed Retail or Nutshell?
Lightspeed Retail starts at $89/month and Nutshell at $30/month.
Does Lightspeed Retail or Nutshell run on more platforms?
Lightspeed Retail runs on Web, iPad, Cloud-based. Nutshell runs on Web.
What can Lightspeed Retail do that Nutshell cannot?
Lightspeed Retail covers Point of sale, Inventory management, Customer management, Omnichannel selling. Nutshell covers Contact management, Lead tracking, Pipeline management, Email integration.

Answered from the vendors’ own pages

Lightspeed Retail: What payment processing rates does Lightspeed Retail charge?

Lightspeed Retail charges 1.5% for card-present payment processing via Lightspeed Payments.

Source
Lightspeed Retail: Does Lightspeed Retail offer API access?

Yes. API access and custom workflows are available in the Plus plan (USD 289/month), enabling advanced customization and integrations.

Source
Lightspeed Retail: Does Lightspeed support multi-location management?

Yes. All Lightspeed Retail plans support multi-location inventory management with centralized control, though additional location and register costs apply as businesses scale.

Source
Lightspeed Retail: What customer support options are available?

All Lightspeed Retail plans include 24/7 customer support via chat and phone for Core and Plus plans.

Source
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Related pages

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