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Software · head to head

Kaltura vs Twilio

Kaltura logo

Kaltura

Software

Video platform for learning, media, and engagement

From
On request
Rated
-
Full reviewWebsite
Twilio logo

Twilio

Software

Cloud communications platform for SMS, voice, and video

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Twilio has a free tier, so it costs nothing to try first.
  • Each has a real cost: Kaltura the pricing page lists ten separate products and publishes no rate, no minimum and no named cost driver for them, routing visitors to a quote request; Twilio pricing becomes unpredictable with carrier fees and additional charges for compliance, recordings, and phone number rentals
  • They diverge on capability: Kaltura covers Video creation, Twilio covers SMS messaging.

Where they differ

Only the attributes on which Kaltura and Twilio actually diverge.

Attributes where Kaltura and Twilio differ
AttributeKalturaTwilio
Starting priceOn requestFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWindows, Mac, IOS, Android, WebWeb, APIs, Python, JavaScript, Ruby, Java, PHP, C#
Founded20062008

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kaltura

  • Video creation
  • Live streaming
  • Analytics
  • Interactive content
  • Mobile apps
  • Canvas
  • Blackboard
  • Moodle

Only in Twilio

  • SMS messaging
  • Voice calls
  • Video conferencing
  • Programmable communication
  • Slack
  • HubSpot
  • Zapier
  • Mobile support

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Kaltura

  • Enterprise video portals and internal town hallsnot Twilio
  • Virtual classrooms and lecture capture for universitiesnot Twilio

Twilio

  • Customer engagementnot Kaltura
  • Lead generationnot Kaltura
  • Customer supportnot Kaltura
  • Sales automationnot Kaltura

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kaltura

  • The pricing page lists ten separate products and publishes no rate, no minimum and no named cost driver for them, routing visitors to a quote request
  • Capabilities are split across separate products such as Webinars, Virtual Events, Town Halls, Video Portal and Virtual Classroom, each licensed on its own

Twilio

  • Pricing becomes unpredictable with carrier fees and additional charges for compliance, recordings, and phone number rentals
  • Phone number rentals are required for every number used, with carrier fees varying by region and billed separately
  • Dashboard is not optimized for mobile use and logs are difficult to access

Pricing, plan by plan

Kaltura

On request
  • Starter$400/month
    • Video library
    • Basic features
  • Professional$1000/month
    • Live streaming
    • Analytics
  • Enterprise$2500/month
    • Custom solutions
    • Support

Twilio

Free
  • Pay-as-You-Go$undefined/mo
    • Usage-based pricing
    • No monthly minimum
    • SMS, voice, video, messaging

Which should you pick?

Choose Kaltura if

  • You need video creation.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want live streaming.
Kaltura review

Choose Twilio if

  • You need sms messaging.
  • You want to start without paying.
  • You work on Web, APIs, Python, JavaScript, Ruby, Java, PHP, C#.
  • You also want voice calls.
Twilio review

Questions people ask

Is Kaltura or Twilio better?
Neither clearly leads. Kaltura starts at On request and Twilio at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kaltura or Twilio?
Twilio has a free tier; the other does not. Paid plans start at On request for Kaltura and Free for Twilio.
Does Kaltura or Twilio run on more platforms?
Kaltura runs on Windows, Mac, IOS, Android, Web. Twilio runs on Web, APIs, Python, JavaScript, Ruby, Java, PHP, C#.
Can I use Twilio for free?
Yes. Twilio has a free tier, so you can try it without paying. Kaltura starts at On request.
What is Kaltura best used for?
Kaltura is most often used for enterprise video portals and internal town halls, virtual classrooms and lecture capture for universities. Of those, enterprise video portals and internal town halls and virtual classrooms and lecture capture for universities are not what Twilio is typically brought in for.
What can Kaltura do that Twilio cannot?
Kaltura covers Video creation, Live streaming, Analytics, Interactive content. Twilio covers SMS messaging, Voice calls, Video conferencing, Programmable communication. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

Twilio: What is Twilio's pricing model?

Twilio uses pay-as-you-go usage-based pricing with no monthly minimums or contracts. SMS costs $0.0083 per US message, voice calls cost $0.014 per minute, phone numbers cost $1.15 per month.

Source
Twilio: Does Twilio offer a free tier?

Yes, Twilio offers a free trial indefinitely with no credit card required for limited usage, plus a 7-14 day free trial period on paid plans.

Source
Twilio: What communication channels does Twilio support?

Twilio supports SMS, WhatsApp, RCS, MMS for messaging; Voice API and SIP Trunking for voice; Email via Twilio SendGrid; Video API; and Chat via Conversations API.

Source
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Related pages

More on Kaltura

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