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Writing & Documentation · head to head

Confluence vs RingCentral Video

Confluence logo

Confluence

Writing & Documentation

Your remote-friendly team workspace

From
Free
Rated
-
Full reviewWebsite
RingCentral Video logo

RingCentral Video

Communication & Collaboration

Connected cloud communications

From
$19.99/month
Rated
-
Full reviewWebsite

The short version

  • Only Confluence has a free tier, so it costs nothing to try first.
  • Each has a real cost: Confluence listed on UK G-Cloud at £5 to £11 per licence per month for Atlassian Confluence, via reseller Rapid X; RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • They diverge on capability: Confluence covers Page creation, RingCentral Video covers HD video conferencing.

Where they differ

Only the attributes on which Confluence and RingCentral Video actually diverge.

Attributes where Confluence and RingCentral Video differ
AttributeConfluenceRingCentral Video
Starting priceFree$19.99/month
Free tierYesNo
CategoryWriting & DocumentationCommunication & Collaboration
Founded20021999

Identical on both: pricing model (subscription), platforms (Web, Windows, Macos, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Confluence

  • Page creation
  • Rich text editing
  • Macros
  • Templates
  • Comments
  • Version history
  • Content organization
  • GitHub

Only in RingCentral Video

  • HD video conferencing
  • Voice and video calling
  • Screen sharing
  • Virtual backgrounds
  • Recording and transcription
  • Chat and messaging
  • Calendar integration
  • Meeting attendee controls

Both cover

  • Jira
  • Slack
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Confluence

  • Knowledge basenot RingCentral Video
  • Meeting notesnot RingCentral Video
  • Process documentationnot RingCentral Video
  • Project planningnot RingCentral Video

RingCentral Video

  • Cloud business phone system with video meetings and team messagingnot Confluence
  • Replacing on-premise PBX hardware for distributed teamsnot Confluence

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Confluence

  • Listed on UK G-Cloud at £5 to £11 per licence per month for Atlassian Confluence, via reseller Rapid X

RingCentral Video

  • Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
  • Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
  • Phone rental is available only with a multi-year contract
  • Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
  • A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
  • The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
  • Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
  • The advertised savings of up to 33% require paying annually

Pricing, plan by plan

Confluence

Free
  • FreeFree
    • Unlimited pages
    • Basic sharing
    • Search
  • Standard$5.5/month
    • Everything in Free
    • Advanced permissions
    • Macros

RingCentral Video

$19.99/month
  • Essentials$19.99/month
    • Video meetings
    • Phone service
    • Text messaging
  • Standard$27.99/month
    • Everything in Essentials
    • Advanced meeting controls
    • Call recording
  • Premium$34.99/month
    • Everything in Standard
    • Advanced security features
    • Compliance recording
  • Enterprise$undefined/month
    • Unlimited everything
    • Custom deployment
    • Dedicated account manager

Which should you pick?

Choose Confluence if

  • You need page creation.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want rich text editing.
Confluence review

Choose RingCentral Video if

  • You need hd video conferencing.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want voice and video calling.
RingCentral Video review

Questions people ask

Is Confluence or RingCentral Video better?
Neither clearly leads. Confluence starts at Free and RingCentral Video at $19.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Confluence or RingCentral Video?
Confluence has a free tier; the other does not. Paid plans start at Free for Confluence and $19.99/month for RingCentral Video.
Does Confluence or RingCentral Video run on more platforms?
Both run on Web, Windows, Macos, Ios, Android, so platform support will not decide this one for you.
Can I use Confluence for free?
Yes. Confluence has a free tier, so you can try it without paying. RingCentral Video starts at $19.99/month.
What is Confluence best used for?
Confluence is most often used for knowledge base, meeting notes, process documentation, project planning. Of those, knowledge base and meeting notes are not what RingCentral Video is typically brought in for.
What can Confluence do that RingCentral Video cannot?
Confluence covers Page creation, Rich text editing, Macros, Templates. RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Virtual backgrounds. Both handle Jira, Slack, SOC2.
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Related pages

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