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Software · head to head

Confluence vs Zoom

Confluence logo

Confluence

Software

Your remote-friendly team workspace

From
Free
Rated
-
Full reviewWebsite
Zoom logo

Zoom

Software

Video conferencing that's easy, reliable, and secure

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Confluence listed on UK G-Cloud at £5 to £11 per licence per month for Atlassian Confluence, via reseller Rapid X; Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • They diverge on capability: Confluence covers Page creation, Zoom covers HD video & audio.

Where they differ

Only the attributes on which Confluence and Zoom actually diverge.

Attributes where Confluence and Zoom differ
AttributeConfluenceZoom
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, iOS, Android, Windows, macOS
Founded20022011

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Confluence

  • Page creation
  • Rich text editing
  • Macros
  • Templates
  • Comments
  • Version history
  • Content organization
  • Jira

Only in Zoom

  • HD video & audio
  • Screen sharing
  • Recording & transcripts
  • Virtual backgrounds
  • Breakout rooms
  • Polling & Q&A
  • Chat
  • Whiteboard

Both cover

  • Slack
  • Microsoft Teams
  • SOC2
  • HIPAA

What people use each for

The jobs each tool is most often brought in to do.

Confluence

  • Knowledge basenot Zoom
  • Meeting notesnot Zoom
  • Process documentationnot Zoom
  • Project planningnot Zoom

Zoom

  • Team meetingsnot Confluence
  • Webinarsnot Confluence
  • Virtual eventsnot Confluence
  • Online trainingnot Confluence
  • Telehealthnot Confluence

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Confluence

  • Listed on UK G-Cloud at £5 to £11 per licence per month for Atlassian Confluence, via reseller Rapid X

Zoom

  • Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Feature set is overwhelming with complex navigation and too many options
  • Limited analytics and coaching features compared to dedicated contact center platforms
  • Call recording and admin oversight lack strict governance needed for regulated industries

Pricing, plan by plan

Confluence

Free
  • FreeFree
    • Unlimited pages
    • Basic sharing
    • Search
  • Standard$5.5/month
    • Everything in Free
    • Advanced permissions
    • Macros

Zoom

Free
  • BasicFree
    • 100 participants
    • 40-minute group meetings
    • Unlimited 1-on-1 meetings
  • Pro$14.99/month
    • 100 participants
    • 30-hour group meetings
    • Cloud recording (5GB)
  • Business$19.99/month
    • 300 participants
    • Single sign-on
    • Recording transcripts
  • Enterprise$25/month
    • 500 participants
    • Advanced admin features
    • Executive business review

Which should you pick?

Choose Confluence if

  • You need page creation.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want rich text editing.
Confluence review

Choose Zoom if

  • You need hd video & audio.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want screen sharing.
Zoom review

Questions people ask

Is Confluence or Zoom better?
Neither clearly leads. Confluence starts at Free and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Confluence or Zoom?
Confluence starts at Free and Zoom at Free.
Does Confluence or Zoom run on more platforms?
Confluence runs on Web, Windows, Macos, Ios, Android. Zoom runs on Web, iOS, Android, Windows, macOS.
Can I use Confluence for free?
Both have a free tier, so you can try either at no cost before committing.
What is Confluence best used for?
Confluence is most often used for knowledge base, meeting notes, process documentation, project planning. Of those, knowledge base and meeting notes are not what Zoom is typically brought in for.
What can Confluence do that Zoom cannot?
Confluence covers Page creation, Rich text editing, Macros, Templates. Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds. Both handle Slack, Microsoft Teams, SOC2, HIPAA.

Answered from the vendors’ own pages

Zoom: What are Zoom's main pricing tiers?

Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.

Source
Zoom: What integrations does Zoom support?

Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.

Source
Zoom: Can Zoom be used for webinars?

Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.

Source
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Related pages

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