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Writing & Documentation · head to head

Confluence vs Google Chat

Confluence logo

Confluence

Writing & Documentation

Your remote-friendly team workspace

From
Free
Rated
-
Google Chat logo

Google Chat

Communication & Collaboration

AI-powered team messaging and collaboration

From
On request
Rated
-

The short version

  • Only Confluence has a free tier, so it costs nothing to try first.
  • Each has a real cost: Confluence listed on UK G-Cloud at £5 to £11 per licence per month for Atlassian Confluence, via reseller Rapid X; Google Chat not sold as a standalone product; it is included only with paid Google Workspace subscriptions (Business Standard, Business Plus, Enterprise Standard, Enterprise Plus)

Where they differ

Only the attributes on which Confluence and Google Chat actually diverge.

Attributes where Confluence and Google Chat differ
AttributeConfluenceGoogle Chat
Starting priceFreeOn request
Free tierYesNo
PlatformsWeb, Windows, Macos, Ios, AndroidWeb
CategoryWriting & DocumentationCommunication & Collaboration
Founded2002Unknown

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Confluence

  • Page creation
  • Rich text editing
  • Macros
  • Templates
  • Comments
  • Version history
  • Content organization
  • Jira

Only in Google Chat

Nothing recorded that Confluence does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Confluence

  • Knowledge basenot Google Chat
  • Meeting notesnot Google Chat
  • Process documentationnot Google Chat
  • Project planningnot Google Chat

Google Chat

No use cases recorded yet. See the Google Chat review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Confluence

  • Listed on UK G-Cloud at £5 to £11 per licence per month for Atlassian Confluence, via reseller Rapid X

Google Chat

  • Not sold as a standalone product; it is included only with paid Google Workspace subscriptions (Business Standard, Business Plus, Enterprise Standard, Enterprise Plus)
  • Gemini AI features inside Chat, including message summarization and conversation insights, are limited to Business and Enterprise tier Workspace plans

Pricing, plan by plan

Confluence

Free
  • FreeFree
    • Unlimited pages
    • Basic sharing
    • Search
  • Standard$5.5/month
    • Everything in Free
    • Advanced permissions
    • Macros

Google Chat

On request

No published plan breakdown. See the Google Chat review.

Which should you pick?

Choose Confluence if

  • You need page creation.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want rich text editing.

Choose Google Chat if

Nothing in the data separates Google Chat from Confluence on the points above - pick on price and on how each one feels to use.

Questions people ask

Is Confluence or Google Chat better?
Neither clearly leads. Confluence starts at Free and Google Chat at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Confluence or Google Chat?
Confluence has a free tier; the other does not. Paid plans start at Free for Confluence and On request for Google Chat.
Does Confluence or Google Chat run on more platforms?
Confluence runs on Web, Windows, Macos, Ios, Android. Google Chat runs on Web.
Can I use Confluence for free?
Yes. Confluence has a free tier, so you can try it without paying. Google Chat starts at On request.
What is Confluence best used for?
Confluence is most often used for knowledge base, meeting notes, process documentation, project planning. Of those, knowledge base and meeting notes are not what Google Chat is typically brought in for.
What can Confluence do that Google Chat cannot?
Confluence covers Page creation, Rich text editing, Macros, Templates.

Related pages

Other head to heads