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Software · head to head

ClickBank vs Gainsight

ClickBank logo

ClickBank

Software

Digital product affiliate marketplace

From
Free
Rated
-
Full reviewWebsite
Gainsight logo

Gainsight

Software

The #1 Customer Success Platform

From
$2500/month
Rated
-
Full reviewWebsite

The short version

  • Only ClickBank has a free tier, so it costs nothing to try first.
  • Each has a real cost: ClickBank a one time activation fee of $49.95 is charged when a seller's first product is approved; Gainsight limited customization options; teams resort to exports and scripts when platform lacks required fields
  • They diverge on capability: ClickBank covers Digital product marketplace, Gainsight covers Health scores.

Where they differ

Only the attributes on which ClickBank and Gainsight actually diverge.

Attributes where ClickBank and Gainsight differ
AttributeClickBankGainsight
Starting priceFree$2500/month
Pricing modeltransactionsubscription
Free tierYesNo
Founded19982011

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClickBank

  • Digital product marketplace
  • High commission rates
  • Recurring billing
  • Refund management
  • Affiliate tools
  • ClickFunnels
  • WordPress
  • Teachable

Only in Gainsight

  • Health scores
  • Churn prediction
  • Playbook automation
  • Customer 360 view
  • Journey orchestration
  • Salesforce
  • HubSpot
  • Slack

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ClickBank

  • Selling digital products through an affiliate marketplacenot Gainsight
  • Recruiting affiliates to promote an info product or supplementnot Gainsight
  • Earning commission as an affiliate on third party digital productsnot Gainsight

Gainsight

  • Customer Successnot ClickBank
  • Retentionnot ClickBank
  • Health Scoringnot ClickBank

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClickBank

  • A one time activation fee of $49.95 is charged when a seller's first product is approved
  • ClickBank retains 7.5% plus $1 on each sale
  • A $5.00 pay period processing fee is charged on every payment issued
  • Refunds cost the seller $0.50 or $1 depending on product price and return date
  • Dormant accounts are charged $1 per pay period after 90 days without earnings, $5 after 180 days and $50 after 365 days
  • Payment is withheld until the account reaches the payment threshold, which defaults to $100

Gainsight

  • Limited customization options; teams resort to exports and scripts when platform lacks required fields
  • Integration reliability issues; broken connectors and schema changes create stale health scores
  • Cannot automatically track emails within the platform; requires manual logging or third-party solutions
  • Long implementation and setup; typically requires 12-24 weeks and mandatory implementation services
  • High total cost of ownership; Year 1 costs often exceed $200K including required professional services

Pricing, plan by plan

ClickBank

Free
  • AffiliateFree
    • Free to join
    • Up to 75% commissions
    • Weekly payouts

Gainsight

$2500/month
  • Essentials$2500/month
    • Health scores
    • Customer 360
    • Playbooks
  • Enterprise$5000/month
    • Advanced analytics
    • AI predictions
    • Custom integrations

Which should you pick?

Choose ClickBank if

  • You need digital product marketplace.
  • You want to start without paying.
  • You also want high commission rates.
ClickBank review

Choose Gainsight if

  • You need health scores.
  • You also want churn prediction.
Gainsight review

Questions people ask

Is ClickBank or Gainsight better?
Neither clearly leads. ClickBank starts at Free and Gainsight at $2500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClickBank or Gainsight?
ClickBank has a free tier; the other does not. Paid plans start at Free for ClickBank and $2500/month for Gainsight.
Does ClickBank or Gainsight run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use ClickBank for free?
Yes. ClickBank has a free tier, so you can try it without paying. Gainsight starts at $2500/month.
What is ClickBank best used for?
ClickBank is most often used for selling digital products through an affiliate marketplace, recruiting affiliates to promote an info product or supplement, earning commission as an affiliate on third party digital products. Of those, selling digital products through an affiliate marketplace and recruiting affiliates to promote an info product or supplement are not what Gainsight is typically brought in for.
What can ClickBank do that Gainsight cannot?
ClickBank covers Digital product marketplace, High commission rates, Recurring billing, Refund management. Gainsight covers Health scores, Churn prediction, Playbook automation, Customer 360 view. Both handle Web support.

Answered from the vendors’ own pages

Gainsight: Does Gainsight offer a free tier?

Gainsight does not offer a free trial for the main Customer Success Cloud platform. Gainsight PX (product analytics) offers a free Starter tier supporting up to 100 monthly active users.

Source
Gainsight: How is Gainsight priced?

Gainsight prices at $150-$300 per user/month for tier plans, but the main CS Cloud pricing is based on customer records managed. Initial deployments managing 500-1,500 customer records typically cost $60,000-$120,000 annually, with Year 1 costs often exceeding $200K including mandatory implementation.

Source
Gainsight: What are Gainsight's core features?

Gainsight offers health scoring, customer journey orchestration, playbooks, in-app engagement, reporting, customer data consolidation via Customer 360, and Staircase AI for real-time engagement insights. It also includes Skilljar for customer education and Communities for self-service support.

Source
Gainsight: What CRM integrations are available?

Gainsight integrates with Salesforce, HubSpot, and Slack. The Salesforce connector syncs account data, the HubSpot connector ingests engagement data, and Slack automation sends Gainsight notifications and alerts to channels.

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Related pages

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