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Software · head to head

Bill.com vs Certinia PSA

Bill.com logo

Bill.com

Software

Automate your financial workflows

From
Free
Rated
-
Full reviewWebsite
Certinia PSA logo

Certinia PSA

Software

AI-powered PSA suite, Salesforce-native

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Bill.com has a free tier, so it costs nothing to try first.
  • Each has a real cost: Bill.com limited customization of approval workflows and user permissions for complex business needs; Certinia PSA no pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers

Where they differ

Only the attributes on which Bill.com and Certinia PSA actually diverge.

Attributes where Bill.com and Certinia PSA differ
AttributeBill.comCertinia PSA
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
Founded2006Unknown

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bill.com

  • AP automation
  • AR automation
  • Payment processing
  • Approval workflows
  • Document management
  • Vendor management
  • Cash flow insights
  • Mobile approvals

Only in Certinia PSA

Nothing recorded that Bill.com does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Bill.com

  • Invoice processingnot Certinia PSA
  • Bill paymentsnot Certinia PSA
  • Vendor paymentsnot Certinia PSA
  • Cash flow managementnot Certinia PSA
  • Financial automationnot Certinia PSA

Certinia PSA

No use cases recorded yet. See the Certinia PSA review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bill.com

  • Limited customization of approval workflows and user permissions for complex business needs
  • Limited international payment capabilities compared to specialists like Tipalti
  • Customer support response times are slow, with agents often lacking product expertise

Certinia PSA

  • No pricing is published; the pricing page offers only a Request a Demo action and regional sales contact numbers
  • Running on Salesforce means the platform requires a Salesforce org as its foundation

Pricing, plan by plan

Bill.com

Free
  • Essentials$49/month
    • Core AP and AR functionality
    • Manual CSV import/export
  • Team$65/month
    • Automatic 2-way sync with QuickBooks Online, Xero
  • Corporate$89/month
    • Procurement features
    • Custom approval policies
    • Sync with NetSuite, Dynamics

Certinia PSA

On request

No published plan breakdown. See the Certinia PSA review.

Which should you pick?

Choose Bill.com if

  • You need ap automation.
  • You want to start without paying.
  • You also want ar automation.
Bill.com review

Choose Certinia PSA if

Nothing in the data separates Certinia PSA from Bill.com on the points above - pick on price and on how each one feels to use.

Certinia PSA review

Questions people ask

Is Bill.com or Certinia PSA better?
Neither clearly leads. Bill.com starts at Free and Certinia PSA at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bill.com or Certinia PSA?
Bill.com has a free tier; the other does not. Paid plans start at Free for Bill.com and On request for Certinia PSA.
Does Bill.com or Certinia PSA run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Bill.com for free?
Yes. Bill.com has a free tier, so you can try it without paying. Certinia PSA starts at On request.
What is Bill.com best used for?
Bill.com is most often used for invoice processing, bill payments, vendor payments, cash flow management. Of those, invoice processing and bill payments are not what Certinia PSA is typically brought in for.
What can Bill.com do that Certinia PSA cannot?
Bill.com covers AP automation, AR automation, Payment processing, Approval workflows.

Answered from the vendors’ own pages

Bill.com: What payment methods does Bill.com support?

Bill.com supports ACH transfers, checks, corporate cards, and international transfers. ACH payments cost $0.59 per transaction, checks cost $1.99, and card payments incur a 2.9% fee.

Source
Bill.com: Does Bill.com offer a free tier?

Yes. Bill.com offers a free Spend & Expense plan for access to credit lines from $1,000-$5M with corporate cards, budgets, and expense tracking.

Source
Bill.com: Which accounting systems does Bill.com integrate with?

Bill.com integrates with QuickBooks Online, QuickBooks Enterprise, Oracle NetSuite, Sage Intacct, Microsoft Dynamics, and Xero, with automatic two-way syncing on most plans.

Source
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Related pages

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