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Software · head to head

10to8 vs Zoom

10to8 logo

10to8

Software

Appointment scheduling software

From
Free
Rated
-
Full reviewWebsite
Zoom logo

Zoom

Software

Video conferencing that's easy, reliable, and secure

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 10to8 free plan includes 10to8 branding on booking pages, which may not be ideal for professional service providers wanting white-label solutions; Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • They diverge on capability: 10to8 covers Online booking, Zoom covers HD video & audio.

Where they differ

Only the attributes on which 10to8 and Zoom actually diverge.

Attributes where 10to8 and Zoom differ
Attribute10to8Zoom
Pricing modelUnknownsubscription
PlatformsWeb, MobileWeb, iOS, Android, Windows, macOS

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown), founded (2011).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 10to8

  • Online booking
  • Automated reminders
  • Two-way sync
  • Video appointments
  • Payment collection
  • Zoom
  • Stripe
  • PayPal

Only in Zoom

  • HD video & audio
  • Screen sharing
  • Recording & transcripts
  • Virtual backgrounds
  • Breakout rooms
  • Polling & Q&A
  • Chat
  • Whiteboard

Both cover

  • Google Calendar
  • Outlook

What people use each for

The jobs each tool is most often brought in to do.

10to8

  • Schedulingnot Zoom
  • Appointment bookingnot Zoom
  • Time trackingnot Zoom
  • Resource managementnot Zoom
  • Team coordinationnot Zoom

Zoom

  • Team meetingsnot 10to8
  • Webinarsnot 10to8
  • Virtual eventsnot 10to8
  • Online trainingnot 10to8
  • Telehealthnot 10to8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

10to8

  • Free plan includes 10to8 branding on booking pages, which may not be ideal for professional service providers wanting white-label solutions
  • Limited advanced features compared to competitors like Calendly or Acuity Scheduling for complex service workflows
  • Recent rebranding from 10to8 to Sign In Scheduling created user confusion and requires login migration
  • Not suitable for detailed pre-appointment consultations as it focuses on simple appointment booking rather than consultation management
  • Smaller integration ecosystem with 1,500 apps compared to competitors with more extensive third-party support

Zoom

  • Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Feature set is overwhelming with complex navigation and too many options
  • Limited analytics and coaching features compared to dedicated contact center platforms
  • Call recording and admin oversight lack strict governance needed for regulated industries

Pricing, plan by plan

10to8

Free
  • FreeFree
    • Up to 100 appointments per month
    • 2 user logins
    • Automated SMS and email reminders
  • Starter$7.2/month
    • 300 appointments per month
    • 4 staff logins
    • All free plan features
  • Professional$22/month
    • Unlimited appointments
    • Unlimited staff logins
    • All starter features
  • Business$40/month
    • 600+ appointments per month
    • 6 staff seats
    • Multiple booking pages

Zoom

Free
  • BasicFree
    • 100 participants
    • 40-minute group meetings
    • Unlimited 1-on-1 meetings
  • Pro$14.99/month
    • 100 participants
    • 30-hour group meetings
    • Cloud recording (5GB)
  • Business$19.99/month
    • 300 participants
    • Single sign-on
    • Recording transcripts
  • Enterprise$25/month
    • 500 participants
    • Advanced admin features
    • Executive business review

Which should you pick?

Choose 10to8 if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want automated reminders.
10to8 review

Choose Zoom if

  • You need hd video & audio.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want screen sharing.
Zoom review

Questions people ask

Is 10to8 or Zoom better?
Neither clearly leads. 10to8 starts at Free and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 10to8 or Zoom?
10to8 starts at Free and Zoom at Free.
Does 10to8 or Zoom run on more platforms?
10to8 runs on Web, Mobile. Zoom runs on Web, iOS, Android, Windows, macOS.
Can I use 10to8 for free?
Both have a free tier, so you can try either at no cost before committing.
What is 10to8 best used for?
10to8 is most often used for scheduling, appointment booking, time tracking, resource management. Of those, scheduling and appointment booking are not what Zoom is typically brought in for.
What can 10to8 do that Zoom cannot?
10to8 covers Online booking, Automated reminders, Two-way sync, Video appointments. Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds. Both handle Google Calendar, Outlook.

Answered from the vendors’ own pages

10to8: Does 10to8 offer a free plan?

Yes, 10to8 offers a generous free forever plan that includes up to 100 appointments per month with two user logins and automated SMS reminders to help reduce no-shows.

Source
Zoom: What are Zoom's main pricing tiers?

Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.

Source
10to8: How does 10to8 help reduce no-shows?

10to8 uses automated SMS, email, and voice reminders to notify customers of upcoming appointments. If SMS delivery fails, the system uses a robo-call with voicemail capability. Users report up to 90% no-show reduction with these reminders.

Source
Zoom: What integrations does Zoom support?

Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.

Source
10to8: What payment methods does 10to8 accept?

10to8 integrates with PayPal and Sage Pay for secure online payment processing, allowing customers to pay directly through booking pages and providing instant payment receipts.

Source
Zoom: Can Zoom be used for webinars?

Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.

Source
10to8: What apps does 10to8 integrate with?

10to8 has native integrations with Google Calendar, Outlook, Exchange, Office 365, Zoom, and Salesforce. The platform also connects with over 1,500 apps through third-party integrations and works with Slack and Facebook for reminders.

Source
10to8: Can I manage multiple locations with 10to8?

Yes, 10to8 includes multi-location support allowing centralized management of multiple branches, services, and staff members across different sites with single-portal administration.

Source
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