Softwr

Government & Public Sector · head to head

SeeClickFix vs CentralSquare

SeeClickFix logo

SeeClickFix

Government & Public Sector

311 Citizen Request Management

From
$300/month
Rated
-
CentralSquare logo

CentralSquare

Government & Public Sector

Public Safety and Administration Software

From
$1500/month
Rated
-

The short version

  • Each has a real cost: SeeClickFix now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published; CentralSquare pricing for all editions (Public Safety Suite Enterprise, Public Safety Suite Pro, Public Safety Suite ONESolution) is gated behind Request a Demo or Schedule a Call, with no figures published
  • They diverge on capability: SeeClickFix covers Issue Reporting, CentralSquare covers Computer-Aided Dispatch.

Where they differ

Only the attributes on which SeeClickFix and CentralSquare actually diverge.

Attributes where SeeClickFix and CentralSquare differ
AttributeSeeClickFixCentralSquare
Starting price$300/month$1500/month
PlatformsWeb, Ios, AndroidWeb, Desktop, Ios, Android
Founded20082018

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • CityWorks
  • Salesforce

Only in CentralSquare

  • Computer-Aided Dispatch
  • Records Management
  • Jail Management
  • Fire RMS
  • Community Development
  • FBI CJIS
  • NCIC
  • Desktop support

Both cover

  • Esri ArcGIS
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

SeeClickFix

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

CentralSquare

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

CentralSquare

  • Pricing for all editions (Public Safety Suite Enterprise, Public Safety Suite Pro, Public Safety Suite ONESolution) is gated behind Request a Demo or Schedule a Call, with no figures published

Pricing, plan by plan

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

CentralSquare

$1500/month
  • Public Safety Suite$1500/month
    • CAD
    • Records Management
    • Mobile Solutions

Which should you pick?

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.

Choose CentralSquare if

  • You need computer-aided dispatch.
  • You work on Web, Desktop, Ios, Android.
  • You also want records management.

Questions people ask

Is SeeClickFix or CentralSquare better?
Neither clearly leads. SeeClickFix starts at $300/month and CentralSquare at $1500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SeeClickFix or CentralSquare?
SeeClickFix starts at $300/month and CentralSquare at $1500/month.
Does SeeClickFix or CentralSquare run on more platforms?
SeeClickFix runs on Web, Ios, Android. CentralSquare runs on Web, Desktop, Ios, Android.
What is SeeClickFix best used for?
SeeClickFix is most often used for citizen services, records management, public safety, civic engagement.
What can SeeClickFix do that CentralSquare cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. CentralSquare covers Computer-Aided Dispatch, Records Management, Jail Management, Fire RMS. Both handle Esri ArcGIS, Web support, Ios support, Android support.

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