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Software · head to head

SAP Commerce Cloud vs Heartland Retail

SAP Commerce Cloud logo

SAP Commerce Cloud

Software

Enterprise commerce platform by SAP

From
$75000/year
Rated
-
Heartland Retail logo

Heartland Retail

Software

Omnichannel retail management platform

From
$150/month
Rated
-

The short version

  • They diverge on capability: SAP Commerce Cloud covers B2B and B2C commerce, Heartland Retail covers Point of sale.

Where they differ

Only the attributes on which SAP Commerce Cloud and Heartland Retail actually diverge.

Attributes where SAP Commerce Cloud and Heartland Retail differ
AttributeSAP Commerce CloudHeartland Retail
Starting price$75000/year$150/month
PlatformsWeb, CloudWeb

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown), founded (1997).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SAP Commerce Cloud

  • B2B and B2C commerce
  • Multi-channel selling
  • Product management
  • Order management
  • Inventory optimization
  • Customer analytics
  • Personalization engine
  • API-first architecture

Only in Heartland Retail

  • Point of sale
  • Omnichannel selling
  • Inventory management
  • Customer management
  • Payment processing
  • Employee management
  • Analytics
  • Reporting

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SAP Commerce Cloud

  • Requires significant implementation and integration effort
  • Higher entry cost compared to SaaS alternatives
  • Implementation timeframe extends several months to years

Heartland Retail

Nothing recorded yet. See the Heartland Retail review.

Pricing, plan by plan

SAP Commerce Cloud

$75000/year
  • Standard$75000/year
    • B2C ecommerce
    • Multi-channel
    • Inventory management
  • Premium$300000/year
    • All Standard features
    • B2B capabilities
    • Advanced analytics

Heartland Retail

$150/month
  • Core$150/month
    • POS system
    • Inventory management
    • Customer management
  • Professional$350/month
    • All Core features
    • Omnichannel
    • Advanced analytics

Which should you pick?

Choose SAP Commerce Cloud if

  • You need b2b and b2c commerce.
  • You work on Web, Cloud.
  • You also want multi-channel selling.

Choose Heartland Retail if

  • You need point of sale.
  • You also want omnichannel selling.

Questions people ask

Is SAP Commerce Cloud or Heartland Retail better?
Neither clearly leads. SAP Commerce Cloud starts at $75000/year and Heartland Retail at $150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SAP Commerce Cloud or Heartland Retail?
SAP Commerce Cloud starts at $75000/year and Heartland Retail at $150/month.
Does SAP Commerce Cloud or Heartland Retail run on more platforms?
SAP Commerce Cloud runs on Web, Cloud. Heartland Retail runs on Web.
What can SAP Commerce Cloud do that Heartland Retail cannot?
SAP Commerce Cloud covers B2B and B2C commerce, Multi-channel selling, Product management, Order management. Heartland Retail covers Point of sale, Omnichannel selling, Inventory management, Customer management.

Answered from the vendors’ own pages

SAP Commerce Cloud: Does SAP Commerce Cloud include hosting?

Yes. SAP Commerce Cloud includes managed hosting on Microsoft Azure as part of the platform service, providing a production environment and staging environment.

Source
SAP Commerce Cloud: What integrations does SAP Commerce Cloud support?

SAP Commerce Cloud provides foundation integration options including ImpEx, Data Hub adapter, context-driven services integrations, and Integration APIs. It also integrates with SAP S/4HANA, other SAP CX solutions, and third-party systems through SAP Integration Suite.

Source

Related pages

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