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Software · head to head

Bloomerang vs Customer.io

Bloomerang logo

Bloomerang

Software

Donor relationship management for nonprofits

From
On request
Rated
-
Full reviewWebsite
Customer.io logo

Customer.io

Software

Data-driven messaging for teams getting started, scaling and beyond

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bloomerang pricing is based on the number of constituent records tracked, so the bill grows with the database rather than with usage; Customer.io essentials plan caps at 5,000 profiles (people and objects) and 1,000,000 monthly emails, with overages billed at $0.12 per 1,000 emails beyond that

Where they differ

Only the attributes on which Bloomerang and Customer.io actually diverge.

Attributes where Bloomerang and Customer.io differ
AttributeBloomerangCustomer.io
PlatformsWeb, IOS, AndroidWeb
Founded2012Unknown

Identical on both: starting price (On request), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bloomerang

  • Donor database management
  • Donation tracking
  • Relationship tracking
  • Task management
  • Stripe
  • PayPal
  • Mailchimp
  • Google Drive

Only in Customer.io

Nothing recorded that Bloomerang does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Bloomerang

  • Donor management and fundraising for nonprofit organisationsnot Customer.io
  • Tracking constituent records, donations and volunteer activitynot Customer.io

Customer.io

No use cases recorded yet. See the Customer.io review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bloomerang

  • Pricing is based on the number of constituent records tracked, so the bill grows with the database rather than with usage
  • The all in one Giving Platform starts at $242 a month billed annually
  • The products are sold separately, with Fundraising from $40 a month, CRM from $125 and Volunteer from $119, so a full stack means stacking subscriptions
  • Every published price is a starting figure billed annually, with exact cost requiring a sales conversation

Customer.io

  • Essentials plan caps at 5,000 profiles (people and objects) and 1,000,000 monthly emails, with overages billed at $0.12 per 1,000 emails beyond that
  • Standard and Premium tiers show custom pricing only, and Enterprise is negotiated rate, so three of the four published tiers require a sales conversation
  • Monthly plans accept credit card only; annual billing via invoice (ACH/wire) requires the annual commitment

Pricing, plan by plan

Bloomerang

On request
  • Basic$60/month
    • Basic donor database
    • Email marketing
  • Premium$150/month
    • Advanced analytics
    • Volunteer management
    • Mobile app

Customer.io

On request

No published plan breakdown. See the Customer.io review.

Which should you pick?

Choose Bloomerang if

  • You need donor database management.
  • You work on Web, IOS, Android.
  • You also want donation tracking.
Bloomerang review

Choose Customer.io if

Nothing in the data separates Customer.io from Bloomerang on the points above - pick on price and on how each one feels to use.

Customer.io review

Questions people ask

Is Bloomerang or Customer.io better?
Neither clearly leads. Bloomerang starts at On request and Customer.io at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bloomerang or Customer.io?
Bloomerang starts at On request and Customer.io at On request.
Does Bloomerang or Customer.io run on more platforms?
Bloomerang runs on Web, IOS, Android. Customer.io runs on Web.
What is Bloomerang best used for?
Bloomerang is most often used for donor management and fundraising for nonprofit organisations, tracking constituent records, donations and volunteer activity. Of those, donor management and fundraising for nonprofit organisations and tracking constituent records, donations and volunteer activity are not what Customer.io is typically brought in for.
What can Bloomerang do that Customer.io cannot?
Bloomerang covers Donor database management, Donation tracking, Relationship tracking, Task management.
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Related pages

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