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Software · head to head

AI21 Labs vs Crazy Egg

AI21 Labs logo

AI21 Labs

Software

Enterprise language AI solutions

From
Free
Rated
-
Full reviewWebsite
Crazy Egg logo

Crazy Egg

Software

Website optimization with heatmaps

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only AI21 Labs has a free tier, so it costs nothing to try first.
  • Each has a real cost: AI21 Labs the free allowance is $10 of credit lasting 7 days rather than an ongoing free tier; Crazy Egg the Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
  • They diverge on capability: AI21 Labs covers Jamba models, Crazy Egg covers Heatmaps.

Where they differ

Only the attributes on which AI21 Labs and Crazy Egg actually diverge.

Attributes where AI21 Labs and Crazy Egg differ
AttributeAI21 LabsCrazy Egg
Starting priceFree$29/month
Pricing modelusage-basedUnknown
Free tierYesNo
PlatformsApi, CloudWeb, API
Founded20172006

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AI21 Labs

  • Jamba models
  • Long context
  • RAG engine
  • Writing tools
  • REST API
  • Amazon Bedrock
  • Cloud platforms
  • Api support

Only in Crazy Egg

  • Heatmaps
  • Scrollmaps
  • Confetti Reports
  • A/B Testing
  • Session Recordings
  • Google Analytics
  • Shopify
  • WordPress

What people use each for

The jobs each tool is most often brought in to do.

AI21 Labs

  • Running long-context tasks on the Jamba model familynot Crazy Egg
  • Building and optimising production AI agents with Maestronot Crazy Egg
  • Routing between models to control cost and accuracynot Crazy Egg
  • Long-horizon agentic tasks needing stateful workspacesnot Crazy Egg

Crazy Egg

  • Click, scroll and move heatmaps on a pagenot AI21 Labs
  • Session recordings to see where visitors strugglenot AI21 Labs
  • A/B testing page variantsnot AI21 Labs
  • Snapshot reports comparing behaviour over timenot AI21 Labs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AI21 Labs

  • The free allowance is $10 of credit lasting 7 days rather than an ongoing free tier
  • Jamba Large is $2 per million input tokens and $8 per million output, so output-heavy work costs four times as much as input
  • Volume discounts, private cloud hosting and higher rate limits require a custom plan
  • Standard rate limits are not published

Crazy Egg

  • The Starter plan at $29 a month covers 5,000 pageviews and 50 snapshots, which a modest site exhausts quickly
  • All plans are billed annually rather than monthly
  • There is no free tier, only a trial
  • Reaching 500,000 pageviews means the Pro plan at $249 a month

Pricing, plan by plan

AI21 Labs

Free
  • Free TrialFree
    • Limited usage
    • API access
  • Jamba$0.2/per-million-input-tokens
    • 256K context
    • Hybrid architecture

Crazy Egg

$29/month

No published plan breakdown. See the Crazy Egg review.

Which should you pick?

Choose AI21 Labs if

  • You need jamba models.
  • You want to start without paying.
  • You work on Api, Cloud.
  • You also want long context.
AI21 Labs review

Choose Crazy Egg if

  • You need heatmaps.
  • You work on Web, API.
  • You also want scrollmaps.
Crazy Egg review

Questions people ask

Is AI21 Labs or Crazy Egg better?
Neither clearly leads. AI21 Labs starts at Free and Crazy Egg at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AI21 Labs or Crazy Egg?
AI21 Labs has a free tier; the other does not. Paid plans start at Free for AI21 Labs and $29/month for Crazy Egg.
Does AI21 Labs or Crazy Egg run on more platforms?
AI21 Labs runs on Api, Cloud. Crazy Egg runs on Web, API.
Can I use AI21 Labs for free?
Yes. AI21 Labs has a free tier, so you can try it without paying. Crazy Egg starts at $29/month.
What is AI21 Labs best used for?
AI21 Labs is most often used for running long-context tasks on the jamba model family, building and optimising production ai agents with maestro, routing between models to control cost and accuracy, long-horizon agentic tasks needing stateful workspaces. Of those, running long-context tasks on the jamba model family and building and optimising production ai agents with maestro are not what Crazy Egg is typically brought in for.
What can AI21 Labs do that Crazy Egg cannot?
AI21 Labs covers Jamba models, Long context, RAG engine, Writing tools. Crazy Egg covers Heatmaps, Scrollmaps, Confetti Reports, A/B Testing.

Answered from the vendors’ own pages

Crazy Egg: How is Crazy Egg priced?

Crazy Egg starts at $29/month for 5,000 tracked pageviews and 50 recordings. Pricing scales to $599/month for Enterprise tier. A/B testing available from $99 plan up. Annual billing required with no monthly option. 30-day free trial available.

Source
Crazy Egg: What features does Crazy Egg include?

Crazy Egg provides heatmaps showing user clicks and scrolls, session recordings, A/B testing from the Plus tier up, and unlimited domains and team members across all plans.

Source
Crazy Egg: Does Crazy Egg offer a free trial?

Yes, Crazy Egg offers a 30-day free trial for all new users to test heatmaps and session recordings before committing to a paid plan.

Source
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