Softwr

All industries · head to head

Zoom vs Basecamp

Zoom logo

Zoom

All industries

Video conferencing that's easy, reliable, and secure

From
Free
Rated
-
Full reviewWebsite
Basecamp logo

Basecamp

All industries

Project management & team collaboration software

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features; Basecamp the free tier allows one project and 1 GB of storage
  • They diverge on capability: Zoom covers HD video & audio, Basecamp covers Message boards.

Where they differ

Only the attributes on which Zoom and Basecamp actually diverge.

Attributes where Zoom and Basecamp differ
AttributeZoomBasecamp
Pricing modelsubscriptionfreemium
PlatformsWeb, iOS, Android, Windows, macOSWeb
Founded20112004

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (All industries).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Zoom

  • HD video & audio
  • Screen sharing
  • Recording & transcripts
  • Virtual backgrounds
  • Breakout rooms
  • Polling & Q&A
  • Chat
  • Whiteboard

Only in Basecamp

  • Message boards
  • To-do lists
  • Schedules
  • Documents & files
  • Group chat
  • Check-in questions
  • Hill Charts
  • Email forwards

Both cover

  • Slack
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Zoom

  • Team meetingsnot Basecamp
  • Webinarsnot Basecamp
  • Virtual eventsnot Basecamp
  • Online trainingnot Basecamp
  • Telehealthnot Basecamp

Basecamp

  • Project management for a small team in one placenot Zoom
  • Message boards and chat alongside to-dosnot Zoom
  • Client collaboration, since guests are not chargednot Zoom
  • Flat-rate project management for a larger team on Pro Unlimitednot Zoom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Zoom

  • Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Feature set is overwhelming with complex navigation and too many options
  • Limited analytics and coaching features compared to dedicated contact center platforms
  • Call recording and admin oversight lack strict governance needed for regulated industries

Basecamp

  • The free tier allows one project and 1 GB of storage
  • Pro is $15 per user per month, so cost scales with headcount unlike the flat Pro Unlimited at $299 a month billed annually
  • Storage beyond the plan costs $50 a month per additional terabyte
  • Timesheet and the Admin Pro Pack are paid upgrades on Pro and only bundled with Pro Unlimited

Pricing, plan by plan

Zoom

Free
  • BasicFree
    • 100 participants
    • 40-minute group meetings
    • Unlimited 1-on-1 meetings
  • Pro$14.99/month
    • 100 participants
    • 30-hour group meetings
    • Cloud recording (5GB)
  • Business$19.99/month
    • 300 participants
    • Single sign-on
    • Recording transcripts
  • Enterprise$25/month
    • 500 participants
    • Advanced admin features
    • Executive business review

Basecamp

Free

No published plan breakdown. See the Basecamp review.

Which should you pick?

Choose Zoom if

  • You need hd video & audio.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want screen sharing.
Zoom review

Choose Basecamp if

  • You need message boards.
  • You want to start without paying.
  • You also want to-do lists.
Basecamp review

Questions people ask

Is Zoom or Basecamp better?
Neither clearly leads. Zoom starts at Free and Basecamp at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Zoom or Basecamp?
Zoom starts at Free and Basecamp at Free.
Does Zoom or Basecamp run on more platforms?
Zoom runs on Web, iOS, Android, Windows, macOS. Basecamp runs on Web.
Can I use Zoom for free?
Both have a free tier, so you can try either at no cost before committing.
What is Zoom best used for?
Zoom is most often used for team meetings, webinars, virtual events, online training. Of those, team meetings and webinars are not what Basecamp is typically brought in for.
What can Zoom do that Basecamp cannot?
Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds. Basecamp covers Message boards, To-do lists, Schedules, Documents & files. Both handle Slack, SOC2.

Answered from the vendors’ own pages

Zoom: What are Zoom's main pricing tiers?

Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.

Source
Zoom: What integrations does Zoom support?

Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.

Source
Zoom: Can Zoom be used for webinars?

Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.

Source
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Related pages

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