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Software · head to head

Zocdoc vs athenaOne

Zocdoc logo

Zocdoc

Software

Find and book doctors instantly online

From
Free
Rated
-
Full reviewWebsite
athenaOne logo

athenaOne

Software

Unified cloud platform combining EHR, practice management, and patient engagement

From
$250/month
Rated
-
Full reviewWebsite

The short version

  • Only Zocdoc has a free tier, so it costs nothing to try first.
  • They diverge on capability: Zocdoc covers Doctor Search, athenaOne covers Electronic Health Records.

Where they differ

Only the attributes on which Zocdoc and athenaOne actually diverge.

Attributes where Zocdoc and athenaOne differ
AttributeZocdocathenaOne
Starting priceFree$250/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, iOS, AndroidWeb, Mobile, Api
Founded20071997

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Zocdoc

  • Doctor Search
  • Online Booking
  • Reviews
  • Insurance Verification
  • Reminders
  • Practice Management Systems
  • EHRs

Only in athenaOne

  • Electronic Health Records
  • Practice Management
  • Patient Engagement
  • Care Coordination
  • Analytics
  • Mobile App
  • Labs
  • Pharmacies

Both cover

  • Telehealth
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Zocdoc

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

athenaOne

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Zocdoc

  • Doctors can cancel appointments with little notice
  • No direct messaging between patients and providers outside of appointment booking
  • Providers incur booking fees even if patients no-show or cancel after 24 hours

athenaOne

Nothing recorded yet. See the athenaOne review.

Pricing, plan by plan

Zocdoc

Free
  • PatientFree
    • Find doctors
    • Book appointments
    • Read reviews

athenaOne

$250/month

No published plan breakdown. See the athenaOne review.

Which should you pick?

Choose Zocdoc if

  • You need doctor search.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online booking.
Zocdoc review

Choose athenaOne if

  • You need electronic health records.
  • You work on Web, Mobile, Api.
  • You also want practice management.
athenaOne review

Questions people ask

Is Zocdoc or athenaOne better?
Neither clearly leads. Zocdoc starts at Free and athenaOne at $250/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Zocdoc or athenaOne?
Zocdoc has a free tier; the other does not. Paid plans start at Free for Zocdoc and $250/month for athenaOne.
Does Zocdoc or athenaOne run on more platforms?
Zocdoc runs on Web, iOS, Android. athenaOne runs on Web, Mobile, Api.
Can I use Zocdoc for free?
Yes. Zocdoc has a free tier, so you can try it without paying. athenaOne starts at $250/month.
What is Zocdoc best used for?
Zocdoc is most often used for patient care, medical records, practice management, telehealth.
What can Zocdoc do that athenaOne cannot?
Zocdoc covers Doctor Search, Online Booking, Reviews, Insurance Verification. athenaOne covers Electronic Health Records, Practice Management, Patient Engagement, Care Coordination. Both handle Telehealth, HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Zocdoc: Is Zocdoc free for patients?

Yes, searching for and booking appointments on Zocdoc is completely free for patients. There are no search fees, booking fees, or cancellation fees. Patients only pay their insurance copay or self-pay rate for the actual care.

Source
Zocdoc: Does Zocdoc verify that doctors accept my insurance?

Zocdoc supports over 1,000 insurance plans and filters results to show only providers who accept your specific plan. However, Zocdoc cannot guarantee in-network status, as plans with similar names can differ by employer group or region. Final verification is always confirmed by your insurer and the provider's office.

Source
Zocdoc: What specialties and types of providers does Zocdoc cover?

Zocdoc features a network of over 250,000 providers across 200+ specialties, including primary care physicians, dentists, OB-GYNs, dermatologists, psychiatrists, eye doctors, orthopedic surgeons, and therapists.

Source
Zocdoc: How much do providers pay to use Zocdoc?

Zocdoc charges healthcare providers a one-time booking fee per new patient, with pricing varying by specialty and local market. The exact fee is quoted individually to practices.

Source
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Related pages

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