CRM & Sales · head to head
Vtiger vs Affinity
Affinity
CRM & Sales
Relationship intelligence platform for professionals
- From
- $49/month
- Rated
- -
The short version
- Only Vtiger has a free tier, so it costs nothing to try first.
- Each has a real cost: Vtiger free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage; Affinity built specifically for private capital firms, so it is not a general purpose CRM
- They diverge on capability: Vtiger covers Sales pipeline, Affinity covers Deal tracking.
Where they differ
Only the attributes on which Vtiger and Affinity actually diverge.
Identical on both: pricing model (subscription), user rating (Not yet rated), category (CRM & Sales).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Vtiger
- Sales pipeline
- Service desk
- Marketing automation
- Reporting
- Mobile app
- API access
- Zapier
- Slack
Only in Affinity
- Deal tracking
- Intelligence engine
- Relationship mapping
- Integration aggregation
- Gmail
- Outlook
- Crunchbase
Both cover
- Contact management
- GDPR
- Cloud deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Vtiger
- Small team CRM with tiered per-user pricing as needs grownot Affinity
Affinity
- Deal sourcing and pipeline management for venture capital and private equitynot Vtiger
- Automatic capture of email and meeting activity into relationship recordsnot Vtiger
- Finding warm introductions through existing relationship networksnot Vtiger
- Investor relations and fundraising trackingnot Vtiger
- Portfolio company support and reportingnot Vtiger
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Vtiger
- Free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage
- One Growth plan is limited to 15 users
- Standard users on One Enterprise cost $42 per user per month billed, more than double the Single App User rate of $30
Affinity
- Built specifically for private capital firms, so it is not a general purpose CRM
- Pricing is not published and requires a demo
Pricing, plan by plan
Vtiger
Free- FreeFree
- Contact management
- Basic CRM
- Professional$10/month
- Everything in Free
- Sales automation
- Service management
- Enterprise$30/month
- Everything in Professional
- Advanced customization
Affinity
$49/month- Pro$49/month
- Contact management
- Deal tracking
- Intelligence
- Enterprise$undefined/month
- Everything in Pro
- Advanced customization
- Dedicated support
Which should you pick?
Choose Vtiger if
- You need sales pipeline.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want service desk.
Questions people ask
- Is Vtiger or Affinity better?
- Neither clearly leads. Vtiger starts at Free and Affinity at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Vtiger or Affinity?
- Vtiger has a free tier; the other does not. Paid plans start at Free for Vtiger and $49/month for Affinity.
- Does Vtiger or Affinity run on more platforms?
- Vtiger runs on Web, Ios, Android. Affinity runs on Web.
- Can I use Vtiger for free?
- Yes. Vtiger has a free tier, so you can try it without paying. Affinity starts at $49/month.
- What is Vtiger best used for?
- Vtiger is most often used for small team crm with tiered per-user pricing as needs grow. Of those, small team crm with tiered per-user pricing as needs grow is not what Affinity is typically brought in for.
- What can Vtiger do that Affinity cannot?
- Vtiger covers Sales pipeline, Service desk, Marketing automation, Reporting. Affinity covers Deal tracking, Intelligence engine, Relationship mapping, Integration aggregation. Both handle Contact management, GDPR, Cloud deployment, Web support.