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Software · head to head

Treatwell vs Kitomba

Treatwell logo

Treatwell

Software

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite
Kitomba logo

Kitomba

Software

Salon software from New Zealand

From
79/month
Rated
-
Full reviewWebsite

The short version

  • Only Treatwell has a free tier, so it costs nothing to try first.
  • Each has a real cost: Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location; Kitomba no plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
  • They diverge on capability: Treatwell covers Online booking platform, Kitomba covers Appointment booking.

Where they differ

Only the attributes on which Treatwell and Kitomba actually diverge.

Attributes where Treatwell and Kitomba differ
AttributeTreatwellKitomba
Starting priceFree79/month
Pricing modeltransactionsubscription
Free tierYesNo
Founded20082001

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Appointment management
  • Payment processing
  • Mobile app
  • Analytics
  • Google

Only in Kitomba

  • Appointment booking
  • Point of sale
  • Stock management
  • Client management
  • Marketing tools
  • Business analytics
  • Mobile apps
  • Online booking

Both cover

  • SSL encryption
  • Cloud deployment
  • Web support
  • Ios support
  • Android support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot Kitomba
  • Free salon calendar, POS and client records for freelancers and small teamsnot Kitomba
  • Taking online prepaid bookings with daily payoutsnot Kitomba

Kitomba

  • Salon and spa appointment booking with staff rosteringnot Treatwell
  • Salon point of sale and stock managementnot Treatwell
  • Client marketing and reporting for hair and beauty businessesnot Treatwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Kitomba

  • No plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
  • Advertised per user pricing is based on 3 staff, so the quoted figure does not apply at other headcounts
  • Xero, Mailchimp, REACH.ai, Salon Pay and Vish integrations all carry separate charges outside the software fee
  • Data migration and live education carry additional charges
  • Kitomba Pay EFTPOS terminal rental is available in Australia only

Pricing, plan by plan

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Kitomba

79/month
  • Starter$79/month
    • Appointment booking
    • Client management
    • Basic reporting
  • Business$149/month
    • All Starter features
    • POS system
    • Stock management

Which should you pick?

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Choose Kitomba if

  • You need appointment booking.
  • You work on Web, Ios, Android.
  • You also want point of sale.
Kitomba review

Questions people ask

Is Treatwell or Kitomba better?
Neither clearly leads. Treatwell starts at Free and Kitomba at 79/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Treatwell or Kitomba?
Treatwell has a free tier; the other does not. Paid plans start at Free for Treatwell and 79/month for Kitomba.
Does Treatwell or Kitomba run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Treatwell for free?
Yes. Treatwell has a free tier, so you can try it without paying. Kitomba starts at 79/month.
What is Treatwell best used for?
Treatwell is most often used for listing a salon on the treatwell consumer booking marketplace, free salon calendar, pos and client records for freelancers and small teams, taking online prepaid bookings with daily payouts. Of those, listing a salon on the treatwell consumer booking marketplace and free salon calendar, pos and client records for freelancers and small teams are not what Kitomba is typically brought in for.
What can Treatwell do that Kitomba cannot?
Treatwell covers Online booking platform, Business profile, Customer reviews, Appointment management. Kitomba covers Appointment booking, Point of sale, Stock management, Client management. Both handle SSL encryption, Cloud deployment, Web support, Ios support.
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