Softwr

Software · head to head

SeeClickFix vs DataSF

SeeClickFix logo

SeeClickFix

Software

311 Citizen Request Management

From
$300/month
Rated
-
D

DataSF

Software

San Francisco Open Data Portal

From
Free
Rated
-

The short version

  • Only DataSF has a free tier, so it costs nothing to try first.
  • They diverge on capability: SeeClickFix covers Issue Reporting, DataSF covers Open Datasets.

Where they differ

Only the attributes on which SeeClickFix and DataSF actually diverge.

Attributes where SeeClickFix and DataSF differ
AttributeSeeClickFixDataSF
Starting price$300/monthFree
Pricing modelsubscriptionfree
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb
Founded20082009

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SeeClickFix

  • Issue Reporting
  • Work Order Management
  • GIS Integration
  • Performance Analytics
  • Mobile Field App
  • Esri ArcGIS
  • CityWorks
  • Salesforce

Only in DataSF

  • Open Datasets
  • Data API
  • Visualizations
  • Data Catalog
  • Automated Updates
  • Socrata
  • ArcGIS
  • Analysis Tools

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

SeeClickFix

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

DataSF

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SeeClickFix

  • Now marketed as SeeClickFix 311 CRM under CivicPlus; pricing is gated behind a Request pricing button with no figures published

DataSF

Nothing recorded yet. See the DataSF review.

Pricing, plan by plan

SeeClickFix

$300/month
  • Pro$300/month
    • 311 Management
    • Work Order Tracking
    • Analytics

DataSF

Free
  • Public AccessFree
    • Dataset Access
    • API Access
    • Visualizations

Which should you pick?

Choose SeeClickFix if

  • You need issue reporting.
  • You work on Web, Ios, Android.
  • You also want work order management.

Choose DataSF if

  • You need open datasets.
  • You want to start without paying.
  • You also want data api.

Questions people ask

Is SeeClickFix or DataSF better?
Neither clearly leads. SeeClickFix starts at $300/month and DataSF at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SeeClickFix or DataSF?
DataSF has a free tier; the other does not. Paid plans start at $300/month for SeeClickFix and Free for DataSF.
Does SeeClickFix or DataSF run on more platforms?
SeeClickFix runs on Web, Ios, Android. DataSF runs on Web.
Can I use DataSF for free?
Yes. DataSF has a free tier, so you can try it without paying. SeeClickFix starts at $300/month.
What is SeeClickFix best used for?
SeeClickFix is most often used for citizen services, records management, public safety, civic engagement.
What can SeeClickFix do that DataSF cannot?
SeeClickFix covers Issue Reporting, Work Order Management, GIS Integration, Performance Analytics. DataSF covers Open Datasets, Data API, Visualizations, Data Catalog. Both handle Web support.

Related pages

Other head to heads