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E-commerce & Retail · head to head

Retail Pro vs Revel

Retail Pro logo

Retail Pro

E-commerce & Retail

Comprehensive retail management software

From
On request
Rated
-
Full reviewWebsite
Revel logo

Revel

E-commerce & Retail

iPad-based point of sale system

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Retail Pro pricing details not disclosed; requires sales consultation; Revel mandatory use of Revel Advantage payment processing for new customers with no viable alternatives
  • They diverge on capability: Retail Pro covers Point of sale, Revel covers iPad point of sale.

Where they differ

Only the attributes on which Retail Pro and Revel actually diverge.

Attributes where Retail Pro and Revel differ
AttributeRetail ProRevel
Starting priceOn request$99/month
PlatformsiOS, Android, WindowsiPad, iOS, Web
Founded19882010

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (E-commerce & Retail).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Retail Pro

  • Point of sale
  • Customer database
  • Promotion management
  • Multi-store support
  • Reporting tools

Only in Revel

  • iPad point of sale
  • Customer profiles
  • Loyalty programs
  • Multi-location support
  • Payment processing

Both cover

  • Inventory management
  • Employee management
  • Sales analytics

What people use each for

The jobs each tool is most often brought in to do.

Retail Pro

  • Multi-location retail POS operations (1 to 250+ stores)not Revel
  • Inventory management with serialized product trackingnot Revel
  • Customer loyalty programs via AppCard integrationnot Revel

Revel

No use cases recorded yet. See the Revel review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Retail Pro

  • Pricing details not disclosed; requires sales consultation
  • No published technical requirements or system specifications
  • International deployment requires fiscal/tax compliance consultation per region

Revel

  • Mandatory use of Revel Advantage payment processing for new customers with no viable alternatives
  • Long-term 3-year contracts with high early termination fees
  • Hidden fees for API access and mobile inventory management app not included in base pricing
  • Frequent system crashes and connectivity issues that disrupt operations
  • Limited ability to retrieve historical data after extended use of the system

Pricing, plan by plan

Retail Pro

On request

No published plan breakdown. See the Retail Pro review.

Revel

$99/month
  • Standard$99/month
    • POS
    • Inventory management
    • Employee management
  • Premium$649/month
    • All standard features
    • Advanced integrations
    • API access

Which should you pick?

Choose Retail Pro if

  • You need point of sale.
  • You work on iOS, Android, Windows.
  • You also want customer database.
Retail Pro review

Choose Revel if

  • You need ipad point of sale.
  • You work on iPad, iOS, Web.
  • You also want customer profiles.
Revel review

Questions people ask

Is Retail Pro or Revel better?
Neither clearly leads. Retail Pro starts at On request and Revel at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Retail Pro or Revel?
Retail Pro starts at On request and Revel at $99/month.
Does Retail Pro or Revel run on more platforms?
Retail Pro runs on iOS, Android, Windows. Revel runs on iPad, iOS, Web.
What is Retail Pro best used for?
Retail Pro is most often used for multi-location retail pos operations (1 to 250+ stores), inventory management with serialized product tracking, customer loyalty programs via appcard integration. Of those, multi-location retail pos operations (1 to 250+ stores) and inventory management with serialized product tracking are not what Revel is typically brought in for.
What can Retail Pro do that Revel cannot?
Retail Pro covers Point of sale, Customer database, Promotion management, Multi-store support. Revel covers iPad point of sale, Customer profiles, Loyalty programs, Multi-location support. Both handle Inventory management, Employee management, Sales analytics.

Answered from the vendors’ own pages

Revel: Does Revel have a free trial?

Revel Systems does not offer a free trial for its standard POS plans. However, Revel+ premium subscriptions include a two-month free trial period.

Source
Revel: Can Revel work offline?

Yes. Revel uses hybrid architecture to run offline or on a local network, and Always On Mode enables credit card processing during internet outages. The only limitation is that you cannot verify if a credit card has declined until your connection is restored.

Source
Revel: Does Revel integrate with Shopify?

Yes. Revel integrates with Shopify to synchronize inventory levels, automatically transfer sales data, and manage both online and brick-and-mortar stores from a single dashboard.

Source
Revel: What are Revel's typical contract terms?

Revel typically requires 3-year contracts with high early termination fees (ETFs). Users report difficulty canceling and facing steep penalties if they exit before the contract period ends.

Source
Revel: Can I use my own payment processor with Revel?

New customers are almost always required to use Revel Advantage payment processing. Using an outside payment processor is typically not allowed or is heavily penalized.

Source
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